# Solution Page: Multifamily Residential URL: https://swiftlane.com/solutions-residential/ > Find the best access control and video intercom solution for your residential and multi-tenant apartment building. ## Multifamily Residential Access Control Put an end to package management chaos and resident access complaints and elevate apartment and condo living. When a delivery driver or visitor arrives, they tap a resident’s unit entry on the Swiftlane video intercom. Your resident gets a video call on their phone, sees who’s at the door and unlocks it with one tap, whether they’re at home, at work or out of town. No more missed packages, unauthorized access or “the buzzer isn’t working” complaints. - Multi-tenant video intercom - Mobile app door unlock - Face recognition access - Secure PINs for visitor access - Delivery & package management - Visual audit log for access events - Simple cloud-based platform - Fast, cost-effective retrofits ![Modern intercom system](https://cdn.sanity.io/images/9mj2xkc2/production/c594fa2a801ca07a8c27cb87f9c0d0c374bdaaf4-800x536.png?w=1600&fit=max&auto=format) [Get a Quote](https://swiftlane.com/get-quote/) · [888-306-4734](tel:8883064734) ## What Legacy Access Control is Costing You - **Package Loss and Liability Issues** — Uncontrolled lobbies and manual delivery processes lead to missing or stolen packages, upset residents, and potential liability. Each incident turns into a support ticket and a reputation hit for your property. - **Constant Operational Headaches** — Your team spends 5–10 hours every week managing keys and fobs, updating callbox directories onsite and handling lockouts. - **Safety Gaps That Cost You Renewals** — Unsecured entrances, shared codes and broken buzzers erode trust and send residents looking for safer, more modern buildings. ## Trusted by Thousands and 8 of the Top 10 Property Management Companies ## Built to Serve Owners, Property Managers, Condo Boards & HOAs Whether you own, manage or serve on the board of an apartment or condo building, Swiftlane takes daily access and security issues off your plate and turns them into a modern, reliable experience for your residents. - **Property Owners** — Maximize asset value and increase NOI [Explore Benefits](https://swiftlane.com/solutions-residential-owners/) - **Property Managers** — Streamline property operations and remotely manage access [Explore Benefits](https://swiftlane.com/solutions-residential-property-managers/) - **Condo Boards & HOAs** — Security improvements residents feel every day and your HOA can confidently invest in [Explore Benefits](https://swiftlane.com/solutions-residential-condo-hoa/) ## You Shouldn’t Have to Choose Between Convenience and Control. Swiftlane unifies access across your property from doors, amenities, gates, and garages, all in one dashboard. - **Multi-Tenant Video Intercom** - Residents see who’s at the front door and unlock from anywhere, so guests and deliveries are never missed. - **QR Code Intercom** - instant visitor access for doors needing visitor management, but without the full hardware cost and implementation. - **Access Readers** - Give residents keyless access to every shared and interior door, all managed in one cloud dashboard. - **Smart Locks** - Make every apartment door keyless and change unit access in a click for a fully keyless property experience. - **Vehicle Tag Readers** - Residents pull up and the gate opens automatically. [Watch video](https://swiftlane.wistia.com/medias/6hcdbpytyz) [888-546-8518](tel:+18336079438) · [Get a Quote](https://swiftlane.com/get-quote/) ## Make Your Community Feel Safer, Smarter and Easier to Manage - **Stronger Security and Control** — You get a complete visual audit log for every access event and can prevent code sharing with unique visitor PINs and modern credentials. - **Elevated Resident Living** — Your residents unlock doors, gates, garages, elevators, and amenities with their phone, face, or a simple PIN. - **Lower Operating Costs** — Replace landlines, reduce truck rolls, and consolidate multiple systems into one cloud platform. Your team can manage users, schedules, and doors across all properties remotely. ## Give Every Resident in Your Building a Convenient Way in - **Face Recognition** — Your resident walks up with arms full of groceries, looks at the reader and the door unlocks easily. - **Mobile Swiftlane App** — On their way home from work or stepping out of an Uber, they tap the app as they walk up and the door is already unlocked by the time they are in front of it. - **User PIN Code** — If they forget their phone, they can still get in with their secure unique PIN. - **Siri Voice Commands** — Don’t want to open the app or use face unlock? Just says, “Hey Siri, open the front door,” and it instantly unlocks. - **Integrated Key Fobs** — For residents who like something physical and tradiational, a quick tap of their fob or card gets them through the door. ## Property Managers - Reduce Burnout, Save Hours Every Week with Complete Automation and Remote Management - Manage all buildings remotely - Fully automate move-ins and move-outs through PMS integrations - Give vendors access remotely - Reduce back and forth drives to properties ![property managers](https://cdn.sanity.io/images/9mj2xkc2/production/97eddd9fef42137b428f42c24541669a3d62d935-1920x1265.jpg?w=1600&fit=max&auto=format) ## Increased Financial Returns for Real Estate Investors Every month you delay upgrading, you’re losing staff hours, paying landline bills and risking resident churn. See how quickly Swiftlane can pay for itself. - Save up to 50% on maintenance costs - Eliminate $1000-5,000 a year on landline bills - Free up 10-20 staff maintenance hours weekly ![bar chart](https://cdn.sanity.io/images/9mj2xkc2/production/d4054e992b23729ac197be5e051c2a3dc25ca6f5-1200x1080.png?w=1600&fit=max&auto=format) [Get a Free Quote](https://swiftlane.com/get-quote/) ## GET INSTANT PRICING Join the access platform 8 of the top 10 property management companies trust. [Calculate Pricing](https://swiftlane.com/estimate-generator/) · [Call now: 833-607-9438](tel:+18336079438) · [Call now: 833-607-9438](tel:+18336079438) · [Book a Live Demo](https://swiftlane.com/request-demo/) · [Download Buyer's Guide](https://swiftlane.com/download-center/intercom-purchase-considerations/) ## Make Updates in Your PMS with Zero Added Work Whether you’re at the office, at another property or offsite, you can update access in seconds without touching a single on-site server. - Manage doors, users, and schedules across one or many properties - Audit visitor entry and delivery access in real time - Update or revoke resident permissions and vendor credentials remotely - Keep resident data updates in sync automatically with your PMS ![Integrations (8)](https://cdn.sanity.io/images/9mj2xkc2/production/4aaac25a8bcfacc2cf1f438cccad92fad7e9f25f-1200x900.png?w=1600&fit=max&auto=format) [Learn More](https://swiftlane.com/cloud-based-access-control/) ## Your Doors Keep Working and Your Data Always Stays Safe We're dedicated to ensuring you get the most of your security investment. Our solutions are built with tight measures to ensure this. - **SOC 2 compliant** – Your residents’ data stays locked down. We protect it and never sell or share it. - **Offline + cellular backup** – If your network goes down, your access control keeps running so residents can always get in. - **IK10-rated hardware** – Designed to resist heavy impact so your access system stays reliable in real-world conditions. [Watch video](https://cdn.sanity.io/files/9mj2xkc2/production/ba5e103524585f4642522f781fce38da8392c9cb.mp4) ## Read Customer Success Stories - **The Wellshire** — In 2014, Seagate Properties acquired the Wellshire, a 107-unit property located in South Denver, Colorado. They partnered with Swiftlane to incorporate a smart, unified access solution at the Wellshire to improve the resident experience and simplify property operations. [Read More](https://swiftlane.com/case-studies/multifamily-case-study-the-wellshire/) - **The Harper** — The Harper, a 40-unit luxury condo building, is located in West Hollywood, California. The community partnered with Swiftlane to implement a simple yet sophisticated access control and video intercom system to improve physical security and resident experience. [Read More](https://swiftlane.com/case-studies/the-harper/) - **Paddlers Point** — Paddlers Point is a 132-unit multifamily development along the Delaware River in Matamoras, Pennsylvania. Swiftlane’s simple yet sophisticated cloud-based access and intercom solution provides the flexibility and efficiency necessary to manage the entire property while ensuring a secure, modern solution for residents that aligns with the luxury design and aesthetic [Read More](https://swiftlane.com/case-studies/multifamily-case-study-paddlers-point/) ## PDF - Swiftlane Video Intercom Download an overview of the SwiftReader X intercom. Learn how the video intercom, face recognition and mobile access works. [Download PDF](https://20940543.fs1.hubspotusercontent-na1.net/hubfs/20940543/Sales%20Content/Swiftlane%20Access%20-%20Apartments.pdf) ## Free Guides: Your Roadmap to a Modern Access Control System Upgrade - **7 Tips to Upgrade Gate Access Control** — Enhance access control with mobile solutions. Learn tips for a smooth implementation and benefits of mobile gate openers. [Download](https://swiftlane.com/download-center/mobile-access-gate-control-pdf/) - **Tips for Upgrading from Telephone Callbox to Video Intercoms** — From telephone call box to video intercom. Elevate security and convenience. Explore the transformation today [Download](https://swiftlane.com/download-center/upgrade-telephone-call-box-pdf/) - **11 Tips for Upgrading from Wired to Video Intercoms** — Elevate your building’s security with a wireless video intercom upgrade. Uncover challenges, benefits & expert advice in our guide. [Download](https://swiftlane.com/download-center/wireless-video-intercom-pdf/) ## Learn More About Swiftlane's Features ## Frequently Asked Questions ### Can Swiftlane replace our old buzzer or telephone entry system without rewiring the whole building? Yes. Swiftlane is purpose-built for retrofits. We replace legacy buzzers, telephone entry panels, and callbox systems using the existing door strike wiring and a single Ethernet run to the main entry. In-unit hardware is also eliminated. ### Do residents have to download an app to get in? No. The Swiftlane app is the most convenient option, but it's never required. Residents can enter using PINs, key fobs or cards, facial recognition, or a landline/ mobile phone call to provide a flexible entry experience for all resident demographics. ### How long does installation take, and will it disrupt residents? Most retrofit installations wrap up in one to two days per entry point. We coordinate with property managers to schedule installs at low-traffic times, and we leave the legacy system operable as a fallback during the transition whenever possible. ### How do you prevent shared entry codes and unauthorized guest access? Swiftlane provides unique PINs per resident, time-bound guest access, instant revocation, timestamped audit trails with entry method and identity for full visibility into building security. ### Can residents opt out of face recognition and still use the system? Yes. Face recognition is opt-in, with residents choosing whether to enroll or access via other entry methods. For residents who opt in, Swiftlane meets SOC 2 Type II standards for biometric data security, while allowing residents to revoke consent and delete their facial data at any time. ### Which property management systems (PMS) can Swiftlane integrate with? Swiftlane integrates with leading PMS platforms via API, including Yardi, Entrata, and RealPage. The integration automates resident access throughout the lease lifecycle: credentials are automatically provisioned at move-in and revoked at move-out based on lease status. The system also has workflow-based integrations with Appfolio and MDS. ### How does Swiftlane handle residents who don't own a smartphone? Every resident can receive intercom calls on a regular phone or landline. The system calls them as a standard phone call, and they press 9 to unlock the door. There's no app required. ### How is Swiftlane different from traditional intercom systems? Traditional intercom systems rely on outdated hardware, in-unit devices, and limited access methods like key fobs or directory dialing. Swiftlane replaces this with a cloud-based, mobile-first system that combines video intercom and access control in one platform. Property managers can manage access remotely, residents can use multiple entry methods, and buildings gain real-time visibility into who is entering—all without the limitations of legacy infrastructure. ### Does Swiftlane work for small apartment buildings or only large properties? Swiftlane is designed for multi-tenant properties of all sizes, from small walk-ups to large multifamily complexes. Different intercom models and configurations allow the system to fit a wide range of building layouts, budgets, and operational needs. Smaller properties benefit from simplified access management, while larger portfolios gain centralized control across multiple buildings. ### What factors affect the cost of a Swiftlane system? Pricing depends on several factors, including the number of entry points, building layout, hardware model selected, and installation requirements. Retrofit complexity and integration needs can also impact cost. In most cases, Swiftlane replaces multiple legacy systems and reduces ongoing operational overhead, which can offset upfront investment over time. ### What happens to building access if the internet goes down? Swiftlane systems are designed with failover options to maintain access during connectivity issues. Depending on the configuration, users can continue to enter using methods such as PIN codes, key cards, or locally cached credentials. This ensures business continuity and prevents lockouts during temporary outages. ## Get a Quote Please share more details about your multifamily building so we can find the perfect solution for you!