Multifamily Residential Access Control

Yes. Swiftlane is purpose-built for retrofits. We replace legacy buzzers, telephone entry panels, and callbox systems using the existing door strike wiring and a single Ethernet run to the main entry. In-unit hardware is also eliminated. 

No. The Swiftlane app is the most convenient option, but it's never required. Residents can enter using PINs, key fobs or cards, facial recognition, or a landline/ mobile phone call to provide a flexible entry experience for all resident demographics.

Most retrofit installations wrap up in one to two days per entry point. We coordinate with property managers to schedule installs at low-traffic times, and we leave the legacy system operable as a fallback during the transition whenever possible.

Swiftlane provides unique PINs per resident, time-bound guest access, instant revocation, timestamped audit trails with entry method and identity for full visibility into building security.

Yes. Face recognition is opt-in, with residents choosing whether to enroll or access via other entry methods.  For residents who opt in, Swiftlane meets SOC 2 Type II standards for biometric data security, while allowing residents to revoke consent and delete their facial data at any time.

Swiftlane integrates with leading PMS platforms via API, including Yardi, Entrata, and RealPage. The integration automates resident access throughout the lease lifecycle: credentials are automatically provisioned at move-in and revoked at move-out based on lease status. The system also has workflow-based integrations with Appfolio and MDS.

Every resident can receive intercom calls on a regular phone or landline. The system calls them as a standard phone call, and they press 9 to unlock the door. There's no app required. 

Traditional intercom systems rely on outdated hardware, in-unit devices, and limited access methods like key fobs or directory dialing. Swiftlane replaces this with a cloud-based, mobile-first system that combines video intercom and access control in one platform. Property managers can manage access remotely, residents can use multiple entry methods, and buildings gain real-time visibility into who is entering—all without the limitations of legacy infrastructure.

Swiftlane is designed for multi-tenant properties of all sizes, from small walk-ups to large multifamily complexes. Different intercom models and configurations allow the system to fit a wide range of building layouts, budgets, and operational needs. Smaller properties benefit from simplified access management, while larger portfolios gain centralized control across multiple buildings.

Pricing depends on several factors, including the number of entry points, building layout, hardware model selected, and installation requirements. Retrofit complexity and integration needs can also impact cost. In most cases, Swiftlane replaces multiple legacy systems and reduces ongoing operational overhead, which can offset upfront investment over time.

Swiftlane systems are designed with failover options to maintain access during connectivity issues. Depending on the configuration, users can continue to enter using methods such as PIN codes, key cards, or locally cached credentials. This ensures business continuity and prevents lockouts during temporary outages.