Swiftlane Reviews
Hear what our customers have to say about using Swiftlane from the onboarding process, customer support, resident experience, and more.
Here's What Our Customers Say About the Swiftlane Experience
What Property Managers Are Saying
Onboarding and Setup
Paddlers Point
James MaioneOne of the most useful things about Swiftlane is the ease of setting up users. It takes me under 30 seconds to add a new user. It's so fast. I just enter their name, email, and send them an invite. Before, I had to physicall go to the property to program a fob or PIN code. The time savings is unbelievable.
The Greene
Jessica BaerSwiftlane has been a blessing for us here at the property. It's so easy to onboard tenants — add new and remove old.
Resident Experience
Hell's Kitchen Co-Op
Fred SchwarkOur residents love Swiftlane and all of the features that it comes with. From the ability to answer from anywhere in the world, to letting in the Doordash delivery guy with PIN code access, it has far exceeded expectations.
The Greene
Bridget ZinkiewiczThe residents love it. They're excited about the face recognition.
Management and Operations
The Schoolhouse Condos
Kathleen BrenySince the Swifltane install, we've had three sales of the property. I was easily able to take the old owner out and add the new owner. As soon as we got the new owner's information, I sent them an invite and my part was done. It was so easy, it was wonderful. Previously, I had to hire and pay someone to go to the building and change the unit. Now it's one click on my computer, which is fantastic. It takes two minutes. We're actually saving money by not having to hire someone to go to the building to change the intercoms
Paddlers Point
James MaioneThe whole management experience is really why we like the system. The overall user management is top tier without question. It's so easy to add new users, maintain users, and revoke access instantly.
The Greene
Bridget ZinkiewiczIt has saved me a lot of time as a property manager. Before, I would miss appointments because I would be away from my office and vendors or prospects would just leave since they weren't able to get in. Now, I can pick up intercom calls, see who is at the door and let them into the residential office if I'm busy around the property doing an inspection or giving a tour.
The Linden
Catherine HsuThere are definitely many things that I appreciate about Swiftlane. The dashboard has been really easy and super user-friendly. Some things I really appreciate about Swiftlane are that I can help open the gate for delivery people from anywhere. I just get a call on my phone, I open up the app, I can see who it is, and then let them in. If I see it's a delivery person, I can even talk to them, that's a really awesome feature
Customer Support
The Linden
Catherine HsuSupport has been really great in responding and troubleshooting questions.
The Harper
Jim CoufalOne of the things we love about Swiftlane is that the team has been listening, responding, and making updates. Instead of just putting an idea out there and wondering if it will change, we are actually seeing it change, which is great.
Why They Chose Swiftlane
The Harper
Jim CoufalWe really struggled with our original DoorKing system. It would always go out. You couldn’t even call into it to program it. You had to do it at the box, and each box had to be done separately — it was a pretty painful process. We had problems with people giving out our 4 digit gate code. And we couldn’t see who used the code because there was no record of that, and it was compromising our security. What sold us for Swiftlane was that you brought out a technical person presale so that we understood what the implementation was going to be like and who we would be working with. With every other bid, we were on our own. Swiftlane sent out an electrical engineer and identified the problem we had been dealing with for 10 years with our garage door sticking.
The Schoolhouse Condos
Kathleen BrenyJersey City has a history of packages going missing and theft. And with the pandemic, it's actually gotten worse. So we started to miss packages and we wanted to upgrade the security of our building. So, we wanted facial recognition. We wanted a new video system. We wanted to be able to better track who's coming in and who's coming out. And Swiftlane had it all.
Swiftlane Provides Secure, Smart Access Solutions for Multifamily Buildings
What Building Owners Are Saying
Why They Chose Swiftlane
The Wellshire
Jeff Urbanski, SeaGate PropertiesAesthetics was a big factor in our decision-making. ButterflyMX looks like an ATM console. Swiftlane is small and sleek, which we like much more.
661 Washington
Adam Basuljevic, TARGO Capital PartnersAfter taking a look at a couple of different options on the market, Swiftlane seemed to be not only the most elegant solution in terms of form factor and installation, but also the product itself was better and valued better than other options on the market.
The Wellshire
Michael Melamed, Assistant Portfolio ManagerWe've used ButterflyMX in a lot of our portfolios. But, when we pitched it to the owners, they preferred the Swiftlane product. Now, we are actually seeing Swiftlane being installed in more and more Cornerstone properties in the area.
Read Customer Success Stories
See how Swiftlane customers are using our smart access technology to elevate the resident experience, increase security, and drive higher revenue.
The Wellshire
This 107-unit high-rise in South Denver partnered with Swiftlane to incorporate a smart, unified access solution to improve the tenant experience and simplify property operations.
Paddlers Point
This new construction 132-unit development chose Swiftlane’s simple yet sophisticated access solution for efficient, remote property management and a secure, modern system for tenants that aligns with the luxury design and aesthetic.
The Schoolhouse Condos
The Schoolhouse Condos in Jersey Heights is a historic 29-unit multifamily property that chose Swiftlane because of our secure, personalized access solution for residents.
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