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Real Customers. Real Buildings. Real Results.

Read and watch highlights from thousands of customer reviews showing how Swiftlane improves security, streamlines access management, and elevates the resident experience.

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See What Our Customers Say About the Swiftlane Experience

What Property Managers Are Saying

Why They Chose Swiftlane

Menlo Towers

Jose M. Cervantes

I manage a 60-unit building and we implemented Swiftlane for access control on our main entry doors and parking area. What stood out for us was how easy it is to use both for residents and for staff. Reliability has been solid and the cloud-based system makes managing everything in one place simple. We liked that it doesn’t force you into a locked-down ecosystem, so you have flexibility as your needs grow. We’re very happy with the system and are expanding it this year to cover all remaining common area doors.

The Harper

Jim Coufal

We really struggled with our original DoorKing system. It would always go out. You couldn’t even call into it to program it. You had to do it at the box, and each box had to be done separately — it was a pretty painful process. We had problems with people giving out our 4 digit gate code. And we couldn’t see who used the code because there was no record of that, and it was compromising our security. What sold us for Swiftlane was that you brought out a technical person presale so that we understood what the implementation was going to be like and who we would be working with. With every other bid, we were on our own. Swiftlane sent out an electrical engineer and identified the problem we had been dealing with for 10 years with our garage door sticking.

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The Schoolhouse Condos

Kathleen Breny

Jersey City has a history of packages going missing and theft. And with the pandemic, it's actually gotten worse. So we started to miss packages and we wanted to upgrade the security of our building. So, we wanted facial recognition. We wanted a new video system. We wanted to be able to better track who's coming in and who's coming out. And Swiftlane had it all.

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Gator Residential

Michelle Estrada, Property Manager

We upgraded to Swiftlane nearly 2 years ago. Prior to this, we used a basic push-button system with no camera and no reliable activity log. Swiftlane has been a significant upgrade. The system offers live video chat with guests and a noise-cancelling speaker which greatly improves communication at the gate. The activity log allows me to see exactly who entered and when, providing an added level of security and accountability.

Elevating Tenant Satisfaction

 

Calvin Gibson at The Grand Castle Apartments

“We’ve noticed an improvement in resident satisfaction since installing Swiftlane. It’s fast and easy to use, and residents like having options like facial recognition, a PIN, or both for letting in visitors and DoorDash deliveries.” 

 

Clara Kay

“Swiftlane’s been great. It has never frozen and the best perks are being able to unlock remotely, and see the person at the door, having access codes for my family to use, and the face unlock feature. My last NYC apartment had a different system that tried to do all of what Swiftlane did and it just doesn’t even get close to comparing.”

Seamless Onboarding and Setup

 

James Maione at Paddlers Point 

“It takes me under 30 seconds to add a new user. It’s so fast. I just enter their name, email, and send them an invite. Before, I had to physically go to the property to program a fob or a PIN code. The time savings is unbelievable.” 

 

Jay Singer

“From an apartment user perspective, I appreciate the Swiftlane system which allows me to use facial recognition to gain access to my apartment! Very handy when I forget my key when walking my dog! It also allows management of PIN numbers for guest access and/or caregivers! It also logs all guest and caregiver entries with a visual capture and the time of access. I can manage all tasks from the app or laptop along with live camera feeds of the mailroom.” 

End-User Driven Product Updates

 

Jim Coufal at The Harper 

“One of the things we love about Swiftlane is that the team has been listening, responding, and making updates. Instead of just putting an idea out there and wondering if it will change, we are actually seeing it change which is great!”

 

Randy Boyd- Martinez, Manager at Blame Her Ranch 

“We’ve had Swiftlane for a few years now for our gates and really love that you can create PINs for clients to let themselves in. I can also program the gates to be open during certain times that I anticipate high traffic. The ability to open the gate from anywhere with the push of a button on my phone is amazing. Even if I’m on a call with someone else, I can open the app and unlock the gate if I see a delivery vehicle there.”

24x7x365 Human-Led Customer Support

 

Yao Feng

“The support team is incredibly fast. I emailed them and got a reply within minutes. I honestly didn’t expect such quick help on a holiday like Thanksgiving, but they were still on it. Overall, I’d rate the product a 10/10 and the support an 11/10.”

 

Cagatay B.

“Swiftlane’s support team is excellent, resolving issues even during extreme weather, and they offer offline access during citywide internet outages. I also appreciate that Swiftlane still allows us to use physical keys for access. The installation was super easy and seamless, taking probably an hour or two. Overall, we’ve had an amazing experience with Swiftlane so far.”

See How Swiftlane Helped Increase Security And Cut Costs

Management and Operations

Apartment Management Consultants (AMC)

Brenda Santamaria

We were always rekeying… It took hours to handle move-ins or vendor access, and it added up every week. What really sold us was how easy it was to manage. It works from your phone, and it feels modern, It makes our property feel high-tech and elevated.

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The Schoolhouse Condos

Kathleen Breny

Since the Swifltane install, we've had three sales of the property. I was easily able to take the old owner out and add the new owner. As soon as we got the new owner's information, I sent them an invite and my part was done. It was so easy, it was wonderful. Previously, I had to hire and pay someone to go to the building and change the unit. Now it's one click on my computer, which is fantastic. It takes two minutes. We're actually saving money by not having to hire someone to go to the building to change the intercoms

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Paddlers Point

James Maione

The whole management experience is really why we like the system. The overall user management is top tier without question. It's so easy to add new users, maintain users, and revoke access instantly.

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The Greene

Bridget Zinkiewicz

It has saved me a lot of time as a property manager. Before, I would miss appointments because I would be away from my office and vendors or prospects would just leave since they weren't able to get in. Now, I can pick up intercom calls, see who is at the door and let them into the residential office if I'm busy around the property doing an inspection or giving a tour.

The Linden

Catherine Hsu

There are definitely many things that I appreciate about Swiftlane. The dashboard has been really easy and super user-friendly. Some things I really appreciate about Swiftlane are that I can help open the gate for delivery people from anywhere. I just get a call on my phone, I open up the app, I can see who it is, and then let them in. If I see it's a delivery person, I can even talk to them, that's a really awesome feature

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Why Building Owners Are Choosing Swiftlane

Explore how decision-makers evaluate Swiftlane's product.

Adam Basuljevic - 661 Washington

Swiftlane allows me to grow the investment part of our business by driving rents. After reviewing market options, Swiftlane's product stood out to be the best valued and the most elegant solution in terms of form factor and installation.

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Jeff Urbanski - SeaGate Properties

Aesthetics was a big factor in our decision making. Swiftlane is small and sleek which we like much more than other alternatives.

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Michael Melamed - The Wellshire

We've used ButterflyMX in a lot of our portfolios, but the owners now prefer the Swiftlane product, which is being installed in more and more cornerstone properties.

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What Condos, Co-ops & HOAs Are Saying

Long-Term Reliability For Condo And HOA Communities

432 West 47th

Andrea Schwark

We chose Swiftlane against ButterflyMX. Swiftlane was less expensive and offered better functionality. We've had it for about 5 years now and it's been great. The tech continues to evolve and is quite stable, and customer service is very responsive.

1350 W Elmdale

Gordon Patterson

My 3-unit brownstone ended up going with Swiftlane, mainly because they seemed the most user-friendly option for a smaller building with minimal needs. Most of our residents travel often, so Swiftlane offered some great options like face recognition, door PINs for delivery services, etc.Swiftlane’s customer service is top-tier as well! They are always very responsive and send a technician out immediately if there are any issues. I looked at Butterfly and Swiftlane as our final options, and I don’t regret AT ALL going with Swiftlane.

What Salon Suite Owners Are Saying

Elevating Salon Suite Security And Peace Of Mind

Image Studios

Karen Wells, Owner

Our vendor recommended Swiftlane for our front door, and I was pleasantly surprised by how intuitive it was. From day one, it’s done exactly what we needed it to do. I use it almost every day. It’s intuitive, it’s secure, and it gives everyone peace of mind. It checks all the boxes and gives us the security we need.

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Sola Salons

Rachel Bryant

I love Swiftlane! I work at Sola Salons and they use it to let clients into the building and love how easy it is to manage personalized codes and the fact that I can even answer the intercom straight from my phone. Would recommend!

Hear From Our Resident Community

Discover Swiftlane’s capabilities through lived experiences

  • "It’s fantastic – feels like I’m in the future"

    With facial recognition entry and the ability to create guest PINs for friends and FedEx folks, setup and management is a breeze!

  • "I no longer need to carry my keys"

    When guests or delivery people need to enter, it’s very easy to buzz them in through a video call on my phone.

  • "It’s been a very smooth experience"

    It’s easy to learn and even when my parents who are 60+ come to visit, they’re able to figure it out.

  • "Swiftlane’s mobile-first intercom works seamlessly"

    The platform flexibly handles unit-specific permissions, elevators, and garage gates – all from a single, clean interface. 

  • "Swiftlane’s Face ID entry is extremely convenient!"

    I love being able to buzz packages in when I am not at home and have photos of anyone who buzzes in!

  • "Very handy when I’m walking my dog"

    It logs all entries with a visual capture. I can manage all tasks from the app or laptop with live camera feeds of the mailroom.

Read Customer Success Stories

See how Swiftlane customers are using our smart access technology to elevate the resident experience, increase security, and drive higher revenue.

The Wellshire

The Wellshire

This 107-unit high-rise in South Denver partnered with Swiftlane to incorporate a smart, unified access solution to improve the tenant experience and simplify property operations.

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Paddlers Point

Paddlers Point

This new construction 132-unit development chose Swiftlane’s simple yet sophisticated access solution for efficient, remote property management and a secure, modern system for tenants that aligns with the luxury design and aesthetic.

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The Schoolhouse in Jersey Heights

The Schoolhouse Condos

The Schoolhouse Condos in Jersey Heights is a historic 29-unit multifamily property that chose Swiftlane because of our secure, personalized access solution for residents.

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