Choosing the right intercom system can make or break your building’s security strategy. Depending on your building’s requirements and security expansion plan, you have many intercom options to select from in the market. CellGate is one such option. Let’s explore more in this CellGate review.
CellGate is a leading player in the wireless intercom category. It creates telephone entry devices that operate on cellular network systems and the Internet.
But is CellGate the key to unlocking seamless security for your property? Or are there better options hiding in plain sight?
In this CellGate review, we will:
- Examine CellGate’s product lineup and match each to its ideal facility
- Weigh the pros and cons of CellGate systems
- Learn about real customer experiences with CellGate.
- Break down the pricing
- Stack CellGate up against the competition in the market
By the end of this comprehensive guide, you will have the information you need to make an intelligent and informed choice about your property’s security.
Overview of CellGate Intercom Systems
CellGate, a Texas-based security company founded in 2006, offers access control products and services for building security. Their security solution includes telephone entry systems (TES), intercoms, and cameras for single-family, multitenant, and commercial buildings.
Most of CellGate’s products are wireless and operate on cellular networks and the Internet. It depends on your property requirements.
What Do You Need from Your CellGate?
- For single-family or small commercial properties, a Watchman model may suffice with its combination of video, telephone entry, and remote access control.
- For large, sprawling properties such as apartment complexes, schools, or warehouses, the OmniPoint system provides a robust wireless solution with flexible access options.
- For buildings with few entry points, the Unify Door Controller offers streamlined access control, integrating seamlessly with external cameras and keypads.
You can integrate these three solutions based on the property type, coverage area, and security requirements.
Each component is connected through TrueCloud Connect, a web-based platform powered by Microsoft Azure. This platform allows property managers to monitor, manage, and control access across multiple locations through an intuitive dashboard.
You can extend this functionality using the CellGate mobile app, which allows remote management of doors, gates, and other access points from anywhere.
Before we deep-dive into this CellGate review, let’s examine how cellular systems differ from traditional wired systems.
Cellular Intercom Systems Compared to Wired Intercom
CellGate offers wired and wireless intercom systems, but how does their reliability stack up against one another?
Cellular intercom systems are a subcategory of wireless systems. They operate on cellular networks like 3G/4G/LTE to establish communication between a master station and substations–the two fundamental components of an intercom.
On the other hand, wired systems are considered more reliable than wireless or cellular systems, as the latter are more prone to outages. Wired systems aren’t dependent on external networks like cellular or Wi-Fi. Once installed, they provide consistent signal quality with minimal interference, ensuring smooth communication across all stations.
The choice between cellular and wired intercoms depends on the size of the building, the existing infrastructure, the budget, and the preferred security features.
CellGate is a good intercom option if your buildings have limiting factors and you don’t have network connectivity in the areas where controllers for wired systems need to be installed. These factors make a wired intercom solution cost-prohibitive or impossible to install.
Let’s look at CellGate’s access control product line, which includes a wireless or cellular network-based intercom system.
Detailed Analysis of Features and Technology
As elaborated in this CellGate review, the company offers call boxes, intercoms, and holistic security solutions in three parts–Watchman series, OmniPoint, and Unify door controller. Essentially, all of CellGate’s systems come with three components:
- Hardware: Access control devices and wireless controllers must be mounted and designed to work with cellular or ethernet connectivity to provide voice and video communication.
- Smartphone app: The CellGate app allows users to manage access, create codes, send open commands, hold the door, and receive video calls from visitors.
- A web-based dashboard called TrueCloud Connect™: This dashboard, powered by Microsoft Azure, enables administrators to manage all aspects of their CellGate systems across multiple properties, including user management, access control, and historical data review.
Let’s examine them one by one.
CellGate’s Watchman Series
The Watchman series comprises CellGate’s flagship telephone entry systems, which consist of a video and telephone-based access system. They operate on cellular networks and the Internet. The Watchman series is a good intercom solution for single-family, multifamily, and business or commercial buildings.
Depending on the capability required, you can choose from the eight models based on each building type and intercom capability.
Watchman W410
Watchman W410 is an affordable, traditional telephone entry system. It comes with a basic model and a camera without video capabilities.
Best suited for: Single-family and commercial use because of their affordability and simple solution for gate opening.
Connectivity: Works on Verizon or AT&T LTE cellular network
Key features:
- Visitor-first approach: Visitors can call up to 9 numbers in three tiers on CellGate, while most competitors offer only a single voice line. You do not require an application to receive calls.
- Easy to install: You only require a single ethernet cable to power up the system. Without the hassle of landline wires, it is easy to install a Watchman W410.
- Built-in camera: Takes pictures when visitors enter a pin on the keypad.
- Integrations: It integrates with an OmniPoint Multi-Point Access Control Solution or a Watchman WXP Wiegand Expansion Panel (you’ll learn about them later in the blog). By integrating Watchman 410, you can expand entry point management at the gate to other access points on the property.
- Optional solar power: The product can be equipped with an optional solar power kit for installations without direct power access.
Pricing: Online dealers have listed Watchman 410 at $1,790 with an additional monthly cellular service plan fee.
Watchman W450
Watchman 450 is a step up from the basic Watchman 410 telephone entry system. It offers one-way video streaming and is ideal for any property that does not require a directory listing to call residents.
Best suited for: Single-family home or business
Connectivity: Works with Verizon or AT&T LTE. You do not need to pay any VoIP fees.
Key features:
- Video streaming: Users can receive one-way video calls on their CellGate app to grant visitors access.
- User interface: Features a backlit LCD display and keypad for easy use.
- Easy activation: Customers can easily activate the system through the CellGate mobile application, which is available for Android and iOS smartphones.
- Contact options: Visitors can call up to 6 video app contacts and 3 voice-only numbers.
- Access control: Supports access control with one native 26-bit Wiegand expansion panel; compatible with CellGate readers.
- Code storage: Can store 5,000 local access codes and 64,000 non-local codes.
- Photo capture: The internal camera takes photos during access attempts, telephone entry, and on demand.
- Gate monitoring: The intercom will notify you if a gate is left open for more than 3 minutes.
- Voicemail intelligence: If a call reaches voicemail, the system ignores it and continues to the following number in the call group.
- Data storage: All transactions and photos are stored via TrueCloud Connect™.
- Optional solar power: Can be equipped with an optional solar power kit for installations without direct power access.
Pricing: Online dealers have listed Watchman 450 at $1,930 with an additional monthly cellular service plan fee.
Watchman W461
Watchman W461 is a modern intercom solution with a sleek, aesthetic design and a thickness of only 1 inch.
Best suited for: Multifamily and commercial use for properties needing video capabilities.
Connectivity options: Available in both cellular (Verizon or AT&T LTE) and hard-wired ethernet versions.
Key features:
- Video streaming: Users can receive one-way video calls on their CellGate app to grant visitors access.
- User interface: Features a 7.5″ color touchscreen for easy interaction.
- Contact options: Visitors can auto-call up to 6 app video contacts and 3 voice-only numbers in 3 tiers.
- QR Code access: Supports QR Code visitor management for temporary access.
- Directory capacity: Supports up to 1500 directory listings, making it suitable for multifamily properties.
- Built-in card reader: Includes an integrated HID card reader for RFID/proximity cards.
- Remote management: Property managers can remotely grant access and manage settings through the CellGate app
- Cloud integration: All access events and photos are stored via TrueCloud Connect™.
- Installations: You can go for either surface mount or flush mount options.
- Optional solar power: Can be equipped with an optional solar power kit for installations without direct power access.
Pricing: Online dealers have listed Watchman 461 at $2,250 with an additional monthly cellular service plan fee.
Watchman W462

The Watchman W462 model is another sleek, aesthetically pleasing gate entry system offered by CellGate. It works only on an ethernet connection.
Best suited for: Multifamily and single-family walk-up entrances, offering modern aesthetics and advanced functionality.
Connectivity options: Ethernet only
Key features:
- Video streaming: One-way video streaming of visitors at the gate.
- User interface: Features a 7.5″ color touchscreen for easy interaction.
- Customizable home screen: Offers customizable home screen call options for improved visitor management.
- Contact options: Can auto-call up to 6 app video contacts and 3 voice-only numbers in 3 tiers.
- QR Code access: Supports QR Code visitor management for temporary access.
- Directory capacity: Supports up to 1500 directory listings, making it suitable for multifamily properties.
- Built-in card reader: Includes an integrated HID card reader for RFID/proximity cards.
- Property management features: Property managers can configure and utilize its dedicated setup assistance, programmatic resident enrollment, and multiple user tier levels.
- Resident self-service: Allows residents to manage their call groups and issue QR Codes for visitors.
- Cloud integration: All transactions and photos are stored via TrueCloud Connect™.
- Installations: Surface mount installation.
- Optional solar power: Can be equipped with an optional solar power kit for installations without direct power access.
Pricing: Online dealers have listed Watchman 462 at $1,820.
Watchman W480
Watchman W480 is a standard pedestal gate entry intercom. It features an 8″ touchscreen and video streaming, making it a versatile solution for all building types.
Best suited for: Multifamily properties, offering security, convenience, and customization options for tenants and property owners.
Connectivity: Available in both cellular (Verizon or AT&T LTE) and hardwired ethernet versions.
Key features:
- Video streaming: One-way video streaming of visitors at the gate.
- External camera integration: It can integrate with up to three CellGate external cameras.
- User interface: Features an 8″ color touchscreen for improved user experience
- SmartScreen call management: Provides customizable home screen call options for improved visitor management.
- Contact options: Can auto-call up to 6 app video contacts and 3 voice-only numbers in 3 tiers.
- QR Code access: Supports QR Code invitations with restricted date/time access for visitors.
- Directory capacity: Supports up to 1500 directory listings, making it suitable for multifamily properties.
- Built-in card reader: Includes an integrated HID card reader for RFID/proximity cards.
- Property management features: Property managers can configure and utilize its dedicated setup assistance, programmatic resident enrollment, and multiple user tier levels.
- Resident self-service: Allows residents to manage their call groups and issue QR Codes for visitors.
- Integration capability: Can integrate with the Watchman WXP Wiegand Expansion Panel for expanded entry point management.
- Flexible installations: Available in pedestal mount or recessed mount options.
- Optional solar power: The product can be equipped with an optional solar power kit for installations without direct power access.
Pricing: Online dealers have listed Watchman 480 for $2,550 on the dealer site with an additional monthly cellular service plan fee.
Watchman W482
The Watchman W482 shares most of the key features of the W480 except for a few differences, such as a lack of integration with external cameras.
Best suited for: Multifamily properties, offering advanced security and management tools while providing an improved user experience for property managers and residents.
Connectivity: Available in both cellular (Verizon or AT&T LTE) and hardwired ethernet versions.
Key features:
- Video streaming: One-way video streaming of visitors at the gate
- External camera integration: It does not support integration of external CellGate cameras.
- User interface: Features an 8″ color touchscreen for improved user experience, easy to use even in bright sunlight.
- SmartScreen call management: Provides customizable home screen call options for improved visitor management.
- Contact options: Can auto-call up to 6 app video contacts and 3 voice-only numbers in 3 tiers.
- QR Code access: Supports QR Code invitations with restricted date/time access for visitors.
- Directory capacity: Supports up to 1500 directory listings, making it suitable for multifamily properties.
- Built-in card reader: Includes an integrated HID card reader for RFID/proximity cards.
- Property management features: Property managers can configure and utilize its dedicated setup assistance, programmatic resident enrollment, and multiple user tier levels.
- Resident self-service: Allows residents to manage their call groups and issue QR Codes for visitors.
- Integration capability: Can integrate with the Watchman WXP Wiegand Expansion Panel for expanded entry point management.
- Flexible installations: Available in surface mount option.
- Optional solar power: Can be equipped with an optional solar power kit for installations without direct power access.
Pricing: Online dealers have listed Watchman 482 at $2,300.
Watchman WXL and WXL2
The Watchman WXL and WXL2 are CellGate’s largest models, with an 11″ display. These models are primarily designed for multifamily and commercial properties.
Best suited for: Multifamily properties, offering advanced security, convenience, and management tools.
Connectivity: The WXL is available in both cellular (Verizon or AT&T LTE) and hardwired ethernet versions, whereas the WXL2 is ethernet only.
Key features:
- Video streaming: One-way video streaming of visitors
- External camera integration: The WXL model can integrate with up to 3 external CellGate cameras for additional views, while you don’t get this functionality with WXL2.
- User interface: Features an 11″ color touchscreen for improved user experience.
- SmartScreen call management: Customizable home screen with 1 to 4 press-to-call icons.
- Contact options: Can auto-call up to 6 app video contacts and 3 voice-only numbers in 3 tiers.
- QR Code access: Supports QR Code invitations with restricted date/time access.
- Directory capacity: Supports up to 3,000 directory listings.
- Built-in card reader: Includes an integrated HID card reader for RFID/proximity cards.
- Optional postal lock: Allows postal workers to access the property with their universal keys.
- Fire alarm integration: It can trigger designated actions when a fire alarm is activated.
- Remote management: The entire system is managed via TrueCloud Connect, hosted by Microsoft Azure.
- Resident self-service: Allows residents to manage their call groups and issue QR Codes for visitors.
- RealPage integration: You can integrate with RealPage systems. This integration streamlines resident data management by removing the need for double manual user data entries, minimizing errors, and saving time.
- Flexible installations: Available in pedestal mount or surface mount options.
- Optional solar power: Can be equipped with an optional solar power kit for installations without direct power access.
Pricing: Online dealers have listed Watchman WXL at $3,320 and Watchman WXL2 at $3,348.
How is the CellGate App Useful With the Watchman Series?
Per this CellGate review, the CellGate application is compatible with Android and Apple operating systems. The application triggers notifications via email and text if your gate is left open for more than 3 minutes and if someone attempts to access it. You can also schedule locking and unlocking your gates via the TrueCloud Connect platform.
The app makes the Watchman series a robust intercom system that allows you to grant access to your visitors remotely and saves visitor information such as images, time, and date stamps instantly into the TrueCloud Connect platform to verify who accesses your property.
In some call box models like Watchman 410, you don’t need the CellGate app to receive calls from visitors. The telephone entry system calls directly on your telephone line as a regular call.
However, the app can still manage access to your doors on the W410 system, as is valid for the rest of the Watchman models. Users can remotely release the door with the app, making it convenient.
Here is a comparison table from CellGate for comparing different models of Watchman intercoms:
| Intercom capability | W410 | W450 | W461 | W462 | W480 | W482 | WXL | WXL2 |
| Cellular connectivity | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||
| Ethernet connectivity | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||
| One call group | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Multiple call groups | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||
| Live video | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |
| Landline/Voice calls | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| External camera integration | 1 | 3 | 3 | 3 | 3 | |||
| Number of Wiegand ports | 1 | 1 | 1 | 1 | 1 | 1 | Up to 3 | Up to 3 |
| Postal lock | ✔ | ✔ | ||||||
| Integrated HID card reader | 1 | 1 | 1 | 1 | 1 | 1 | ||
| QR Code key visitor management | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||
| Color touch screen | 7.5″ | 7.5″ | 8″ | 8″ | 11″ | 11″ | ||
| Customizable smart screen | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||
| CellGate smartphone app review | ✔ | ✔ | ✔ | ✔ | ✔ |
