DoorBird Intercom Review, Pricing and Comparison

Article Updated: August 8th, 2024

Originally designed for single-family homes, DoorBird Intercom is a high-end doorbell intercom system that easily connects with access devices (e.g., the electric door opener linked to your garage door, your front door bell, etc.). The company has since designed a few systems intended specifically for multi-tenant buildings, which might appeal to the property managers and building owners reading our DoorBird review. Higher-end versions of DoorBird’s wired door communication system provide impressive video and audio call quality without requiring a strong internet connection. These IP video door stations integrate well with other smart home elements and are built from durable materials that stand the test of time.

However, there are some drawbacks to choosing DoorBird IP video intercoms over other systems—especially for owners and managers of multi-tenant buildings. We recommend fully understanding the technology, weighing the pros and cons, uncovering any hidden costs, and exploring other options to ensure it meets your needs before purchasing. Keep reading for an in-depth look at DoorBird intercoms and the associated app—complete with reviews from Reddit, Amazon, the Apple App Store, Google Play, the DoorBird website, and many other forums.

In this review, you’ll find an in-depth look at DoorBird Intercom System, including: 

What is DoorBird? 

DoorBird is a high-tech, smart door intercom system designed to make homes more secure. With advanced video and audio, DoorBird allows users to see and communicate with visitors at their door or gate through the company’s mobile app—even when they are not on-site. This system is most similar to other smart doorbell and intercom systems designed for home use like Ring, Nest Hello, and Arlo Video Doorbell.

As for features, DoorBird offers motion detection, night vision, and cloud recording so that users can monitor 24/7. DoorBird integrates well with many smart home systems. However, not all DoorBird models are WiFi enabled. 

DoorBird Intercom Overview 

Whether you want voice or video call capabilities, DoorBird is an excellent choice for single-family homes seeking that added layer of security. While the company’s website does market to multi-tenant building owners, DoorBird appears to have been designed primarily for single family homes. 

Managing and monitoring multiple entry points could be more challenging for DoorBird when compared to systems designed specifically for commercial buildings. DoorBird systems are perfect for houses (especially for homeowners interested in smart integrations), but they are not as well-equipped to handle multiple entry points across a high-rise apartment building or a large complex. 

What else can we say about DoorBird? Many reviewers note that while the system is expensive, it is incredibly well-built. Plus, the system does work with a less than stellar connection. Reviewers concede that you need pretty reliable WiFi for optimal service, but it doesn’t have to be lighting fast to function. 

However, some users struggle to determine which product will work best for their unique situation (i.e., homeowner versus apartment manager or commercial building owner). While their website can be kind of hard to navigate, each DoorBird product comes with detailed info as a downloadable spec sheet under the on-site description. 

While many users tout the picture quality of this system, not all models offer great resolution; you have to “level up” for better picture quality. According to Jamie Fraze in this 2023 review for SafeHome.org, customer service isn’t great, so this product might be best for people who don’t need a ton of integrations, have some electrical know-how, can set up the product on their own, and don’t need continuous support. 

For assistance, you can either “submit a support ticket” through their website or call their customer service line. The company is based in Germany, but does have two U.S. offices—one in California and one in Florida. 

What You’ll Receive from DoorBird 

  • The DoorBird device 
  • Mounting brackets 
  • A key fob 
  • A digital passport with login credentials 
  • An instruction manual 
  • Cables that attach to your existing door chime
  • A power transformer with adapters for your specific outlets (different in U.S. versus Europe) 
  • A backbox (ordered separately for certain units)

Key Features 

  • Simple installation with built-in connectors for an existing door chime, Ethernet, electric door strike, and front door or garage opener button 
  • Remote unlock function through the DoorBird mobile app 
  • Sends photo records of visitors to the cloud where they can be accessed through the DoorBird app 
  • Backlit call button perfect for late-night entries 
  • 4D motion sensor and infrared Night-Vision 
  • Each video doorbell can connect with up to 8 iOS or Android phones or tablets

How DoorBird Works 

DoorBird replaces a traditional doorbell with an IP-based system. Users simply have to remove their doorbell and connect the existing wires to DoorBird hardware to start using. When someone rings the doorbell, you’ll receive an instant push notification on your device that lets you view live video, have a conversation, or unlock the door remotely if hooked up to a compatible lock. 

DoorBird Pricing 

Depending on the products you choose, a single DoorBird Door Station will cost between $384 USD for a simple home IP doorbell and $2,502 USD for an IP video door station for multi-tenant buildings. 

The indoor IP video door station costs $505 USD. 

There are no monthly fees for the automatic cloud storage of entry photo logs for the 50 most recent motion sensor events. An annual subscription of $53+ has 7-day HD storage, if required. 

DoorBird Advantages 

  •  DoorBird’s IP video door station works on eight devices simultaneously
  • DoorBird app is user-friendly 
  • Happy customers report that set-up is relatively fast and easy 
  • Ideal for single-family homes 
  • Ultra sharp, 180-210 degree ultra wide angle HD image—straightened and without black fish eye edges 
  • Leading technology HD video that maintains picture quality without a perfect internet connection
  • Aesthetically designed, durable, and high-quality video doorbell made from metal—not plastic 
  • Open API and extensive integration options including NVR, VMS, NAS, RFID, and a range of smart locks, your alarm system, and smart home tech 
  • A wide variety of sizes and form factors across systems 
  • Products provided at flat hardware cost with no subscription needed to use the base product 
  • Impressive weather-proofing

DoorBird Drawbacks 

  • Door relays included in the intercom pose a security risk* 
  • Reviewers say that the motion detection is not reliable and does not always alert the user 
  • No built-in SIP or PBX connectivity, which means it can only send push notifications to non-IP phones 
  • DoorBird recommends mounting the camera lens at a minimum height of 57 inches, compared to the ADA compliance height of maximum 48 inches 
  • Some reviewers complain about glare and lens “fuzziness” when the camera is exposed to direct sunlight 
  • Lacks advanced security features provided by other systems 
  • Not specifically designed for multi-tenant or commercial buildings 
  • Some reviewers complain about wiring discrepancies between DoorBird and their existing system 
  • One of the more expensive systems on the market today 
  • Lack of a robust customer service program 
  • Cloud storage is included but is very limited (the paid version only allows a week of video history storage) 
  • Some users complain about a “lag” in connectivity—especially when using 2-way communication
  • Reviewers are often frustrated by the video quality, as demonstrated by Out of the Box

Step-by-Step Guide to Installing DoorBird 

Watch Mia Automation’s Installation Video on Instagram

Some reviewers praise DoorBird for its easy installation, but others find the process fairly complex and recommend reaching out to an electrician or handyman with experience mounting these devices. While users with some technical knowledge probably won’t struggle to install DoorBird’s surface-mounted home systems, flush-mounted devices and those integrated with other systems will benefit from professional installation. 

Professional installation is also recommended for DoorBird’s multitenant models, which come with additional features like multiple call buttons, name directories, and RFID card access that complicate set-up. Without further ado, here’s how to install a DoorBird device.

Downloading the DoorBird App 

Before you do anything else, download the DoorBird app. After you install the unit, you will need to configure it using the DoorBird app, which is available on both iOS and Android (tablets and smartphones). To use the app, you will need the newest software. Once you download the app, it will guide you through the process of connecting the device to your network and customizing settings. 

Mounting the Device 

DoorBird devices can be mounted directly onto the surface of your wall or door frame. This is the most straightforward installation method. You’ll need screws, a screwdriver, and the provided mounting bracket. Remove the existing doorbell and connect the wires to use your chime. 

You can also flush-mount your DoorBird unit for a more seamless, integrated appearance. To do this, you must create a recess in the wall by cutting into the wall with a grinder. Draw a precise outline, cut the recess area, and fit the backplate before you connect the wires and fully install the device. Wear eye protection and gloves while cutting the hole. This mounting method is more aesthetically pleasing but requires more extensive installation work. 

Hooking Up to the Power Supply 

Many DoorBird models—like the D21DKH—support PoE, which provides power and network connectivity through a single Ethernet cable. If PoE is not available, you can also power DoorBird using a standard 15V DC power supply. To do so, you might need to run a separate power cable to the installation site. 

Connecting DoorBird to Your Home Internet 

DoorBird devices can be connected to your home network via Ethernet for the most stable and reliable connection. The company recommends this approach for installations where a robust connection is necessary. However, the device also supports WiFi connectivity, which is convenient for locations where running Ethernet cables is impractical. 

Configuring and Integrating the Device 

DoorBird can be integrated with many different smart home and security systems. It has an open API that supports integration with systems like Control4, Crestron, and many others. Use the DoorBird app to configure and integrate your device. 

DoorBird App Review 

The DoorBird app is a mobile application available for iOS and Android that allows users to manage their smart door intercom systems remotely. Called “Bird Home Automation,” this app is available for download through the Apple and Google Play app stores. You can install it for free

on up to eight devices and use it to configure your DoorBird devices. For more information, jump to our section about how to install DoorBird

With the app, users can see and speak with visitors in real-time via live video and audio streaming, receive instant push notifications when someone rings the doorbell or when motion is detected, and review recorded footage through cloud storage options. The app supports integration with several smart home systems so that you can control multiple devices from one interface. It also lets you unlock doors and gates remotely. 

The app has an average 4.1 star rating on Google Play and an average 4.4 star rating on the Apple App Store. 

What Users Say

  • Users who downloaded the app from Google Play in 2024 and awarded it 4 or 5-star reviews note that Bird Home Automation is easy to use and reliable. 
  • Other recent reviewers describe the system as “barely functional.” 
  • Consistent with other reviews on the web, 2024 reviews note that the motion detection feature is slow to load/alert users and the door push notification time is delayed (up to 10 seconds). 
  • Several reviews from earlier this year complain that the app is “missing features” that unnecessarily complicate the device’s installation. 
  • Other reviewers note that the app is not compatible with Google Assistant and is not as functional for Android users.
  • One 3-star review on the App Store from March 2024 notes that the app “Serves its purpose, but has a long way to go.”

Reviewing Popular DoorBird Products 

Below, we’ll take a look at units from three popular DoorBird product lines: S, V, and KV. DoorBird’s entry-level models are in its S line. These units have essential video door station features but are priced more affordably. The S line has fewer advanced features when compared to the KV and V lines and is best for single family homes. 

These models are also more compact, which many homeowners prefer to bulkier alternatives. DoorBird’s V line provides the same video intercom capabilities, but with enhanced audio and a higher resolution camera. These units are intended for residential and small business use. The KV line is for multi-tenant buildings like apartment complexes and office buildings. Models in the KV line have all of the features in the S and V lines but also have integrated keypads, multiple call buttons, and superior integration with building management systems. All of the following reviews of DoorBird products were based on verified buyer reviews on Amazon, Google Play Store, the Apple App Store, forums like Reddit, and resources provided by DoorBird itself.

DoorBird D1101V Review 

DoorBird designed the D1101V specifically for single-family homes and small businesses. Outfitted with an HD video camera that also has night vision capabilities, this device offers users a clear picture no matter the time of day. This video door station also has an integrated RFID reader for secure keyless entry. 

source: @ottosystem, instagram

The D1101V’s weather-resistant construction means it can withstand a wide variety of environmental conditions without corroding or degrading. Remote access via DoorBird’s intuitive smartphone app allows users to communicate through two-way audio and monitor their entrance from anywhere in the world. Like other DoorBird products, this station seamlessly integrates with smart home systems—allowing users to further enhance their property’s security infrastructure. 

The D1101V is available in many different colorways—including pastel green and antique pink. Without any additional features, the base device costs $670.77 USD. The device averages 4.5 stars across 26 reviews rounded up by Google. 

D1101V Features

  • 1080p HD camera with a 180-degree wide-angle lens 
  • High-quality video and audio 
  • Night vision 
  • Integrated RFID reader for keyless entry 
  • Weather-resistant 
  • Operates in -13 to 131°F and 10 to 85% RH conditions 
  • Remote access via smartphone app 
  • Two-way audio communication 
  • Open API 
  • Easy integration with smart home systems and NVR 
  • Many colorways available 
  • Built-in speaker and microphone with echo and noise cancellation 
  • Wired or wireless connectivity 
  • Power over Ethernet (PoE) or 15V DC 
  • Compact design that is slightly larger than the D101S

Reviewers Say 

The following comments were aggregated from reviews across Google, Amazon, Reddit, App Stores, the DoorBird Site, and other forums. Click the links to read full reviews.

DoorBird D2101V Review 

source: @sesamegateautomation, instagram

 The D2101V is a more advanced video door station that DoorBird designed for larger properties and businesses. Its high-definition, wide-angle-lens camera captures comprehensive video footage, while night vision helps with image clarity in low-light conditions. 

The device boasts an integrated RFID reader and multiple relay outputs, which allow for secure access and control of multiple doors or gates. The D2101V is both weatherproof and vandal-resistant. Like other DoorBird devices, it integrates effortlessly with home automation systems. 

The D2101V is available in many different powder coat colorways—including a deep berry hue and sage green. Without any additional features, the base device costs $1,001.40 USD. The device averages 4.4 stars across 32 reviews rounded up by Google. 

D2101V Features 

  • 1080p HD camera with a 180-degree wide-angle lens 
  • High-definition video with night vision 
  • Integrated RFID reader for secure access 
  • Multiple internal relays for door/gate control 
  • Built-in speaker and microphone with echo and noise cancellation 
  • Wired or wireless connectivity 
  • Power over Ethernet (PoE) or 15V DC 
  • Remote access and notifications via smartphone app 
  • Two-way audio with echo and noise cancellation 
  • Larger design with multiple call buttons 
  • Weatherproof and vandal-resistant design 
  • Integration with home automation systems

Reviewers Say 

  • The finish of the D2101V is exceptional and users describe it as “made to last.” 
  • This device offers great features that other DoorBird products do not have, but the app and integrations can be buggy. 
  • One reviewer recommends it as a doorbell but not as a security system.
  • This range of DoorBird products requires add-ons that cost extra. Users must purchase a power supply and backbox separately in order to install and use the device. 
  • Many reviewers note that the surface-mounted version is easy to install and configure. 

DoorBird D101S Review 

source: @acelectricalware, instagram

The DoorBird D101S is more compact than other models, which makes it ideal for single-family homes. Like other DoorBird door stations, it has a high-definition video camera with night vision. Built-in motion sensors trigger an alert that keeps users informed of any activity at their doorstep. 

Remote access through the smartphone app enables two-way audio communication that lets users interact with visitors from anywhere. It is made from the same materials as other DoorBird devices and is thus quite durable in unpleasant weather conditions. The D101S integrates with other home systems, too. 

However, the D101S is discontinued. While you can still purchase a used D101S through third-party secondary sales sites like eBay, DoorBird does not include this device in its inventory. You can still use the app to control the D101S and the company’s help line will continue to assist if needed. When it was available through DoorBird, this unit cost $349 USD

D101S Features 

  • High-definition video with night vision 
  • 720p HD camera with 180-degree wide-angle lens 
  • Motion sensor alerts 
  • Remote access via smartphone app 
  • Two-way audio communication 
  • Easy installation (both wired and wireless) 
  • More compact design 
  • Power over Ethernet (PoE) or 15V DC 
  • Weather-resistant exterior 
  • Integration with smart home systems 
  • Echo and noise cancellation in speaker and microphone

DoorBird D2101KV Review 

The DoorBird D2101KV is a more sophisticated video door station intended solely for multi-tenant buildings. Its high-definition camera with a wide-angle lens and night vision provide visibility at all times of day and night. The integrated keypad allows for secure PIN code access and the RFID reader adds an extra layer of security. 

Multiple relay outputs allow users to control several doors or gates from the same device. Users can remotely access the system and receive notifications via the smartphone app, which allows for both one-way and two-way audio communication. Like other devices, DoorBird designed the

D2101KV to be weatherproof and vandalism-resistant. Starting cost is $1,295 USD for the base model—not including required add-ons. 

D2101KV Features 

  • High-definition video camera with a wide-angle lens 
  • Night vision 
  • Extra key fobs 
  • Keypad for PIN code access 
  • Integrated RFID reader 
  • Multiple relay outputs for door/gate control 
  • Remote access and notifications via smartphone app 
  • Two-way audio communication 
  • Weatherproof and vandal-resistant 
  • Integration with home automation systems

Reviewers Say 

  • With a 4.3-star rating on Amazon and glowing reviews on DoorBird’s website, this is one of the company’s best-reviewed devices.
  • Some reviewers note that more specialized tools are needed to install and open this system.
  • Other reviewers praise this system for ease of installation, configuration, integration, and communication.
  • Reviewers compliment the device’s picture and audio quality.
  • Some complain about the required backbox, which is an additional purchase.

DoorBird A1101 Review 

source:@doorbird, instagram

Ideal for residential properties, the DoorBird A1101 is an additional indoor station that complements the company’s outdoor devices. The A1101 features a 4-inch high-resolution display with touchscreen controls at the top of the device, which provides a clear, user-friendly interface for managing entry points within the home. The device supports remote unlocking. 

Integrated with a microphone and speaker, it facilitates two-way audio communication and allows the homeowner to remotely unlock their door once the visitor is deemed “safe.” Users can view live video feeds from their DoorBird door stations. This indoor device integrates smoothly with other smart home devices, which reviewers consistently praise. The A1101 has an average 4.2-star rating across 22 reviews aggregated by Google. 

The cost of this device starts around $520 USD on third-party sites and $578.34 USD on DoorBird’s site.

A1101 Features 

  • 4” high-resolution display 
  • Touchscreen controls 
  • Remote unlocking feature 
  • Integrated microphone and speaker for two-way audio 
  • Live video feed from DoorBird door stations 
  • Easy installation and setup 
  • Integration with DoorBird video door stations and other smart home devices
  • 2 year warranty

Reviewers Say 

  • Reviewers on Amazon complain that this indoor station is difficult to install and that the instructions are unhelpful. U.S.-based reviewers seem more likely to complain about the installation complexity than European buyers, which could indicate a lack of consumer support outside of DoorBird’s homebase (Germany). 
  • Other reviewers note that integration of this station with other home systems is “unproblematic.” 
  • Users praise the video quality of the 4” display. 
  • Google reviewers note that the indoor device integrates perfectly with external DoorBird devices. 
  • Users say that the app is not intuitive but is easy to use once you learn the ins-and-outs.
  • Some reviewers would prefer a larger display screen.

Comparing DoorBird to Other Popular Systems 

DoorBird vs Ring 

DoorBird and Ring are popular among homeowners but differ in critical ways—including build quality, integrations, installation, and cost. First, users consistently praise DoorBird devices for their high-quality German engineering, durability, and beautiful design. These devices can withstand severe weather conditions. While robust, Ring devices typically have a more consumer-friendly plastic build. They are not available in as many colorways as DoorBird devices are. 

Second, DoorBird integrates with many third-party systems and solutions, which Ring is incompatible with. For example, you can integrate DoorBird with Control4, Crestron, and other professional-grade systems. Ring primarily integrates with Amazon Alexa and other consumer-level smart home devices. 

Third, while both DoorBird and Ring offer HD video for specific models, DoorBird’s devices have more features to support 24/7 visibility—like night vision and ultra-wide-angle lenses. However, DoorBird is more complicated to install than Ring, which is perfect for DIYers. Lastly, DoorBird is quite a bit more expensive than Ring because of its advanced features and higher-quality build materials. Ring offers more affordable options that make sense for your

typical homeowner. Reviewers note that Ring’s support is faster and more helpful than DoorBird’s, which can be challenging to access. 

DoorBird vs Nest 

DoorBird and Nest Hello from Google are more comparable than DoorBird and Ring, but they also differ. While DoorBird and Nest devices are exceptionally built with attractive modern form factors, Nest is made mainly from plastic. In terms of appearance, Nest might be the smallest, sleekest device available today. Some DoorBird devices require professional installation, but Nest is easy to install without any technical background. 

As for integrations, DoorBird is compatible with many third-party automation systems and security solutions, but Nest integrates almost exclusively with Google Home products and Google services. In terms of video quality, Nest Hello offers HDR video and person detection features, while DoorBird provides ultra-wide-angle lenses and enhanced night vision. Both have intuitive apps that buyers describe as “user-friendly.” 

With its limited functionality, DoorBird is one of the pricier home door stations available today, while Nest Hello offers that premium experience at a slightly lower cost. 

DoorBird vs Swiftlane 

Ring, DoorBird, and Nest are best for single family homes, while Swiftlane is suitable for a wide array of applications—including apartment buildings, condos, and more. Let’s take a closer look at the primary differences between DoorBird and Swiftlane. Here’s how they compare. 

DoorBird’s video doorbell functions just like a traditional intercom system, which means that it lacks built-in access control capabilities and other smart features that systems like Swiftlane have. 

Swiftlane is both a high-security intercom and access control system. Swiftlane uses mobile, face recognition, PIN code, and key card access with the ability to integrate with existing access control systems. 

To get a free customized quote for the Swiftlane Intercom fill out a form here.

Visitor Management 

Similar to Ring’s video doorbell, DoorBird sends an alert or chime to your phone or tablet through their app when someone is at your door. The video doorbell system is entirely run and configured through the mobile app, to which only 8 mobile devices can be connected per door station. This poses access issues for larger multi-tenant buildings with 9+ residents. 

Swiftlane can be remotely managed both via mobile app or web-based dashboard. Swiftlane’s multi-tenant intercom system is also able to connect an unlimited amount of mobile devices to a single door. The touchscreen directory is able to hold any number of tenants, including the ability to set up front desk calling or a virtual front desk. Cascade calling can also be set up to forward an intercom call to another person if the first does not answer.

Side-By-Side Feature Comparison

DoorBird
Swiftlane
Made In
Germany
US
Incoming Intercom Call
Calls are received via push notification in the mobile app
Calls are received as a regular phone call without the need to monitor app notifications
Temporary Visitor Access
Yes, PIN code access with keypad
Yes, single-use or unique user PINs can be issued for temporary or intermittent entry
Unlimited Tenant Capacity
Accommodates up to 8 mobile devices
Unlimited tenant directory
Automatic System Updates
Some automatic firmware updates and some manual software updates
Yes, over the air updates with cloud-based system for continuous access to latest software and features
Access Control
No, does not include built-in access control
Yes, built-in cloud-based access control with mobile and PIN access
Hardware Aesthetics
Varying dimensions of metal surface video doorbell hardware – no tenant navigation function
The SwiftReader has a 7.75″ vandal, weather resistant design with touchscreen navigation and robust metal enclosure in matte, dark gray finish
Remote Unlock with Door Release
Yes, grant access to visitors remotely via app
Yes, grant access to visitors remotely via app
Remote Configuration and Management
Configuration run through DoorBird App
Web-based and remote-first configuration and system management, with audit log history of configuration changes
Support and Onboarding
None
Comprehensive onboarding with a specialist, and continuous local support via email, chat, or phone
Multiple Door Management
Yes, with I/P IO Controller Accessory
Support for managing multiple doors across multiple sites via the same interface
Access Point Security
Door relay is built into the outdoor readers, which can be tampered with to unlock the door – no door position or door held open alerts
Door relays are secured with custom security screws on the secure side of the access point. Alerts sent during abnormal door held open activity.
Made In
DoorBird
Germany
Swiftlane
US
Incoming Intercom Call
DoorBird
Calls are received via push notification in the mobile app
Swiftlane
Calls are received as a regular phone call without the need to monitor app notifications
Temporary Visitor Access
DoorBird
Yes, PIN code access with keypad
Swiftlane
Yes, single-use or unique user PINs can be issued for temporary or intermittent entry
Unlimited Tenant Capacity
DoorBird
Accommodates up to 8 mobile devices
Swiftlane
Unlimited tenant directory
Automatic System Updates
DoorBird
Some automatic firmware updates and some manual software updates
Swiftlane
Yes, over the air updates with cloud-based system for continuous access to latest software and features
Access Control
DoorBird
No, does not include built-in access control
Swiftlane
Yes, built-in cloud-based access control with mobile and PIN access
Hardware Aesthetics
DoorBird
Varying dimensions of metal surface video doorbell hardware – no tenant navigation function
Swiftlane
The SwiftReader has a 7.75″ vandal, weather resistant design with touchscreen navigation and robust metal enclosure in matte, dark gray finish
Remote Unlock with Door Release
DoorBird
Yes, grant access to visitors remotely via app
Swiftlane
Yes, grant access to visitors remotely via app
Remote Configuration and Management
DoorBird
Configuration run through DoorBird App
Swiftlane
Web-based and remote-first configuration and system management, with audit log history of configuration changes
Support and Onboarding
DoorBird
None
Swiftlane
Comprehensive onboarding with a specialist, and continuous local support via email, chat, or phone
Multiple Door Management
DoorBird
Yes, with I/P IO Controller Accessory
Swiftlane
Support for managing multiple doors across multiple sites via the same interface
Access Point Security
DoorBird
Door relay is built into the outdoor readers, which can be tampered with to unlock the door – no door position or door held open alerts
Swiftlane
Door relays are secured with custom security screws on the secure side of the access point. Alerts sent during abnormal door held open activity.

Other Alternatives to DoorBird 

There are a few other DoorBird alternatives aside from Swiftlane, Nest, and Ring. These include Aiphone, 2N®, Akuvox, and others. 2N® is nearly identical to DoorBird in terms of

functionality and construction, while Aiphone and Akuvox are a bit more adaptable. ButterflyMX was designed specifically for multi-tenant buildings (not single family homes), which is where it deviates from DoorBird. Ring, Nest Hello, Wyze, and Ubiquiti are best for single-family homes, and are most comparable to DoorBird in that way. 

Aiphone 

With decades under its belt, Aiphone is known for its reliable and durable intercom systems. Users choose their systems for high-quality audio and video capabilities that serve both residential and commercial properties. While it doesn’t have as many third-party integrations as some competitors, it supports basic integration with building management systems. Pricing starts around $500 for basic models and can go up depending on the system complexity. 

2N® 

2N® provides advanced intercom systems with high-definition video, mobile access, and integration with other building management systems. They support integrations with platforms like SIP and ONVIF for broader compatibility. These features make 2N® IP Intercoms nearly identical to DoorBird in terms of functionality. Like DoorBird, it’s also a European company. Prices typically start around $1,000. There’s also an optional annual subscription for cloud calling, which can be priced per apartment or per device. 

Pricing starts at about $1,200. ButterflyMX also implements a per-unit subscription model, which increases according to the features you choose. 

Akuvox 

Akuvox provides a wide range of IP-based intercom and access control systems with advanced features like facial recognition and mobile access. They support integrations with SIP, ONVIF, and various smart home platforms. Users love their flexibility and ease of integration with other security solutions. Prices vary but start around $800. 

Wyze 

Wyze offers affordable video doorbells with high-resolution video and two-way audio. The Wyze Video Doorbell Pro supports integrations with Alexa, Google Assistant, and IFTTT. It offers both wired and wireless options. 

Pricing is around $149.99 ($93.99 during some promotions) for the Pro version and $59.99 for the standard version.

Ubiquiti 

Ubiquiti’s UniFi Protect G4 Doorbell and G4 Doorbell Pro offer high-resolution video and two-way audio. They integrate with the UniFi Protect ecosystem, which provides remote management through the UniFi Protect app for iOS and Android. 

Pricing ranges from $250 to $449 and beyond. 

Answering Your FAQs About DoorBird Door Stations 

What comes in the DoorBird box? 

When you receive your DoorBird device, the box will include your DoorBird device, a key fob, a digital passport with login credentials, instruction manual with detailed steps and wiring diagrams, cables that allow you to connect your doorbell, a power transformer with adapters, and a mounting bracket for either surface mounting or flush mounting—depending on the system you ordered. The box does not include add-ons required for certain systems like the KV and V lines. 

Is DoorBird compatible with smart home systems? 

Yes, DoorBird integrates with smart home systems like Alexa, Google Home, and HomeKit, which allows users to control and monitor their DoorBird devices through voice commands and automation within their smart home ecosystem. 

Does DoorBird have night vision? 

Yes, DoorBird devices come with 12 LED bulbs for infrared night vision to provide clear video footage in low-light conditions. This feature ensures users can monitor their entrances 24/7—even in complete darkness. 

Can DoorBird record video? 

Yes, DoorBird offers cloud recording options, allowing users to store and access video footage of their doorbell events. Users can review and manage recorded clips through the DoorBird app. 

How is DoorBird powered? 

You can power a DoorBird device via Power over Ethernet (PoE) or standard electrical wiring. PoE simplifies installation by combining power and data transmission over a single cable, while standard wiring options allow flexibility in various installation scenarios. 

Is DoorBird weatherproof? 

Yes, DoorBird intercoms can withstand various weather conditions, making them suitable for outdoor installation. The devices are built with robust materials and are IP65-rated so they are protected against rain, dust, and extreme temperatures.

Can DoorBird be used in a multi tenant building? 

Yes, DoorBird offers models like the D21DKH and D21DKV designed for multi tenant buildings, allowing each resident access and control via the mobile app. These models include multiple call buttons and directories to manage individual units securely. 

How does DoorBird handle multiple units in a building? 

DoorBird can assign unique access codes and video feeds for each unit so that all tenants enjoy secure and individualized access. In doing so, DoorBird meets each resident’s privacy and security needs. They can manage access efficiently through the DoorBird app. 

Can tenants use their smartphones to access the building? 

Yes, tenants can use the DoorBird app on their smartphones to open the main entrance and unit doors. This feature allows remote access control, which makes managing entry without physical keys easy. 

Is there a way to manage deliveries for multiple tenants? 

DoorBird systems can notify tenants of deliveries and provide remote access to delivery personnel, which reduces the risk of missed or stolen packages. The app can send alerts when a delivery arrives, and tenants can grant temporary access as needed. 

How secure is DoorBird for a multi tenant building? 

DoorBird employs encryption and secure data transmission to protect access and video feeds from unauthorized access. This high level of security helps safeguard residents’ privacy and prevent potential breaches. 

Can DoorBird integrate with existing building security systems? 

Yes, DoorBird can be integrated with existing security and access control systems, offering a seamless upgrade to modern smart intercom technology. The open API allows for extensive customization and compatibility with various third-party systems. 

What are the installation requirements for a multi tenant building? 

To install DoorBird, you’ll need wiring for power over Ethernet (PoE) or standard electrical connections. You can adapt the installation based on your building’s infrastructure. DoorBird recommends professional installation for multi tenant buildings to ensure optimal performance and integration with other systems. 

How many devices can you see simultaneously on the DoorBird app? 

The “live view” function allows you to see up to ten individual DoorBird stations on your app simultaneously.

How do I avoid getting constant motion detection alerts triggered by passersby? 

In this DoorBird review and installation demo by Out of the Box on YouTube, the host notes that the direction of the camera lens impacts how the motion sensor is triggered. He recommends mounting the door station kitty-corner to your actual door frame instead of parallel to the door frame. This limits the motion sensor’s detection to the doorway itself, instead of the surrounding street or sidewalk. You won’t receive alerts every time someone walks by, but will receive alerts when someone approaches your door or gate.

How do you reset DoorBird? 

To reset a DoorBird device to factory settings: 

  • 1. Open the DoorBird app and navigate to the “Reset to factory defaults” option in the settings menu. 
  • 2. Follow the step-by-step instructions provided. 
  • 3. Ensure the device is connected to the network via a cable and that your smartphone or tablet is on the same network. 
  • 4. After resetting, keep the device online for 15 minutes to allow the firmware to re-upload. 

Can you access DoorBird through a web browser? 

Yes, you can access DoorBird through your web browser. DoorBird provides a web administration tool, accessible at webadmin.doorbird.com, which allows users to configure their devices and view live feeds. This feature offers flexibility for users who prefer managing their DoorBird system via a web interface rather than the mobile app. 

Is DoorBird compatible with Samsung and Apple Watches? 

Yes, you can receive notifications on your Samsung Watch or Apple Watch. However, full functionality (audio and video) is impossible on these devices. According to the DoorBird site, “Push notifications are only displayed on one of the devices after pairing.” 

How do you replace a DoorBird device? 

To replace a DoorBird device: 

  • 1. Disconnect the old device from its power source and network connections
  • 2. Remove it from the mounting bracket 
  • 3. Install the new device by following the mounting instructions and directions on the app 4. Make sure it is securely attached and connected to the power and network 
  • 5. Configure the new device using the DoorBird app’s setup prompts

Replacing a Flush Mount vs a Surface Mount Device 

To replace a flush mount DoorBird device, you’ll need to remove it from a recessed position within the wall, which may require additional steps to ensure the wall remains intact. Standard

mounts are surface-mounted, making them easier to replace as they are attached directly to the wall’s surface without requiring a recess. 

What’s DoorBird’s return policy? 

DoorBird’s return policy allows for returns within 30 days of the purchase date as long as the product is in its original condition and packaging. Customers should contact DoorBird customer support to initiate a return and receive further instructions. 

How do I connect my DoorBird to WiFi? 

To connect your DoorBird to WiFi: 

1. Open the DoorBird app and follow the setup wizard. 

2. Ensure the device is powered on and within range of your WiFi network. 3. Select your network from those listed as available in the app, enter the WiFi password, and complete the connection process by following the on-screen instructions. 

Does DoorBird have a monthly fee? 

DoorBird does not charge a monthly fee for its basic functionality, which includes live video streaming and notifications. However, optional cloud recording services cost extra. 

Does DoorBird need WiFi? 

DoorBird can operate with a wired Ethernet connection (PoE) or WiFi. While WiFi provides flexibility, a wired connection may offer more stability and reliability—especially in weak WiFi signals. 

What is the recommended mounting height for DoorBird devices? 

The recommended mounting height for the camera lens of DoorBird devices is 145 cm (57 in) from the ground. Unfortunately, ADA guidelines say the maximum height should not exceed 48 inches (122 cm) and should be no lower than 15 inches (38 cm) from the ground. 

Is my data (and my tenants’ data) safe with DoorBird? 

DoorBird designs its devices with security in mind, but building owners must also implement best practices to protect users’ data. Users should secure devices that capture video and audio recordings to prevent unauthorized access. 

They should also regularly update firmware, implement robust password policies, and comply with local data protection laws. As a building owner or property manager, you must also inform tenants about data collection and usage and ensure that data encryption helps safeguard against privacy breaches.

Do DoorBird devices pose any liability issues? 

While DoorBird devices can enhance building security, they pose potential liability issues. Property managers and building owners implementing these systems could be responsible for recording and storing data on DoorBird devices and the app. Be sure to maintain the system and respond promptly if it goes down to avoid any security lapses that could endanger tenants. Complying with local surveillance laws, providing notice, obtaining consent from tenants, and maintaining appropriate insurance coverage can help mitigate your exposure to litigation. Make your policies clear, train tenants in best practices, and respond quickly to any issues. 

How does DoorBird’s data security compare to Swiftlane’s? 

DoorBird and Swiftlane both prioritize data security, but they employ different approaches. DoorBird uses end-to-end encryption, regular firmware updates, and GDPR compliance (required in the EU) to protect user data. 

In contrast, Swiftlane offers advanced AES-256 encryption, integrates AI for enhanced security measures like facial recognition and anomaly detection, and conducts regular security audits. Swiftlane is also quite transparent about its data storage policies. You can learn all about their approach through this comprehensive resource

While both systems provide robust security and user control over data, Swiftlane’s advanced features and regular audits offer an additional layer of protection that may appeal to users seeking the highest level of data security. 

Final Thoughts: Will DoorBird Work for You? 

DoorBird Intercom offers a high-tech, secure solution for single-family homes and has recently Reviewers consistently praise the durability of this device and the third-party integrations it supports. However, this system does have its limitations, which include higher costs, potential motion detection issues, and less robust support for commercial applications. Before purchasing, be sure to weigh the pros and cons, compare with other systems like Ring, Nest, and Swiftlane, and ensure it meets your specific property’s needs. 

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