LiftMaster CAPXM Video Intercom: Comprehensive Review & Features

The LiftMaster CAPXM is an advanced video intercom system designed to provide secure access control and communication for residential and commercial properties. This detailed review will explore the CAPXM’s features, benefits, and potential drawbacks to help you decide if it’s the right choice for your property.

Liftmater CAPXM

Key Features of the LiftMaster CAPXM

The CAPXM offers a wide range of features aimed at enhancing security and convenience for property owners, managers, and residents. Some of the key features include:

  • Integrated 135° Wide Angle Camera: Provides a clear view of visitors and access points, with live streaming and recorded events available through the myQ Community web application.
  • myQ Community App: Enables residents to visually identify guests and grant or deny access from their smartphones, as well as unlock authorized entrances and send guest passes.
  • Remote Programming and Activity Monitoring: Manage access points and monitor usage through the myQ Community web platform.
  • Configurable Email Notifications: Stay informed about access events, such as suspended or overused codes, or service requirements.
  • Wireless Connectivity: Connect to LiftMaster UL 325 gate operators without trenching, using Wi-Fi and firmware 4.2.
  • Customized System Control: Set access schedules for individuals, times, and locations, and integrate with property management software like RealPage, Yardi, and Entrata.
LIftmaster mobile app

Design and Construction

The CAPXM’s design and construction features include:

  • Stainless Steel Brushed Finish: Offers a sleek and sturdy appearance, suitable for various property types.
  • Rugged, Fade- and Glare-Resistant Touchscreen: The 10″ full-color, high-resolution touchscreen is designed to withstand harsh conditions and provide an intuitive user experience.
  • Data Storage: Store access event video clips locally or in the cloud, depending on your preferences and requirements.
  • Voice Over IP (VoIP) Support: Enjoy clear digital call quality without incurring long-distance charges.

Connectivity Options

The CAPXM offers multiple ways to connect to the myQ Community platform:

  • Wi-Fi
  • Cellular
  • Wired High-Speed
  • DSL

Pros and Cons of the LiftMaster CAPXM

To help you make an informed decision, let’s examine the pros and cons of the CAPXM video intercom system:


  • Wide-angle, high-definition camera for clear video footage.
  • Easy integration with the myQ Community app and web platform.
  • Flexible connectivity options to suit different property requirements.
  • Customizable access control settings for improved security and convenience.
  • Modern and durable design, built to withstand various conditions.


  • Some users may find the initial setup and configuration process complex.
  • Subscription-based live video streaming and additional resident app licenses may increase costs.
  • Depending on the property size and number of access points, multiple CAPXM units may be required.

Comparing the LiftMaster CAPXLV and CAPXM Video Intercom Systems

While the CAPXLV and CAPXM share several similarities, there are key differences between the two models that you should consider before making a purchase:

  • Screen Size: The CAPXLV features a 10″ full-color, high-resolution touchscreen, while the CAPXM has a smaller screen size. This may impact the user experience, particularly when it comes to viewing video footage.
  • Advanced Features: The CAPXM may offer additional features not found in the CAPXLV, such as more advanced integration with property management software or additional customization options. These features may be important to consider based on your specific property needs.


The LiftMaster CAPXM video intercom system is a comprehensive and flexible access control solution for residential and

commercial properties. Its wide range of features, such as the integrated 135° wide angle camera, myQ Community app integration, and customizable access control settings, make it an attractive option for enhancing security and convenience for property owners, managers, and residents.

However, it’s essential to weigh the potential drawbacks, such as the complexity of the initial setup, subscription costs for certain features, and the need for multiple units in larger properties. Additionally, comparing the CAPXM to the CAPXLV model is crucial to ensure you choose the right LiftMaster video intercom system for your specific needs.

In conclusion, the LiftMaster CAPXM is a powerful and feature-rich video intercom system that can provide significant benefits to your property. By carefully considering its features, pros, and cons, as well as comparing it to other options like the CAPXLV, you can make an informed decision about which intercom system is the best fit for your property’s security and communication needs.

Before making a final decision, we recommend consulting with a professional installer to discuss your specific requirements and any potential challenges or considerations unique to your property. By taking the time to research and evaluate your options, you can invest in a video intercom system that will provide reliable security, convenience, and peace of mind for years to come.

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