Biometric Consent Form

Welcome to Swiftlane, Inc. (“Swiftlane”). Swiftlane provides cloud-based access control and video intercom solutions designed to enable secure, touchless entry into commercial, multifamily, and office buildings. As part of delivering these services, Swiftlane uses biometric facial recognition technology to authenticate user identities and grant authorized access to buildings, amenities, and restricted areas.

Please read this consent carefully. You understand that you are free to decline to provide your biometric information. However, if you decide to proceed with using our Services, you must agree to this consent form. If you do not want to provide such information, please cease your use of the Swiftlane Services now.

‍Biometric Information:

The Illinois Biometric Information Privacy Act, 740 ILCS 14/1, et deq. (“BIPA”) and certain other state biometric privacy laws regulate the collection, storage, use, disclosure, and retention of “biometric identifiers” and “biometric information.” “Biometric identifier” means a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry. Biometric identifiers do not include, among other things, photographs or physical descriptions such as height, weight, hair color, or eye color. “Biometric information” means any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify an individual.

‍When you use our Services, we take photos and/or videos of you from which we extract biometric information (specifically, facial geometry) to provide our services. Specifically, we may derive your biometric information in connection with the following services:

• Facilitating Building Access for Rental or Leasing Appointments: When signing up for a rental or leasing appointment with a property manager using Swiftlane, you may be prompted to take a photo of your face using your mobile device’s camera. Swiftlane uses facial mapping technology to derive a faceprint from the selfie you provide. When you visit the property for your appointment, you will be prompted to take another photo using a Swiftlane device. This photo is used to confirm your identity and provide secure access to the building. 
• Facilitating Building Access Controls (e.g., for Residents and Their Guests): If you are a resident, guest, or service provider at a building that offers Swiftlane’s touchless face recognition access and you choose to use this feature, Swiftlane will prompt you to take a selfie using your mobile device’s camera. Swiftlane uses facial mapping technology to derive a faceprint from that image. When you enter the building using the “face unlock” feature at a Swiftlane reader, the reader will capture your image and derive a corresponding faceprint to verify whether you are an authorized resident, guest, or service provider. If verified, the door will unlock automatically.

We may also use your biometric information to maintain and improve our services, including by enhancing the accuracy, security, and performance of our biometric recognition models.

Other Important Considerations:

‍Disclosure: We may disclose your biometric information to our service providers, including our hosting and cloud compute provider to host and process information for us and/or make certain services, features or functionality available to our users on our behalf. Our service providers are contractually restricted with respect to their use and disclosure of information they host and process for us. 

Retention: We retain your biometric information in accordance with our contractual obligations with our customers, with the specific retention periods determined by our customers. Unless a different retention period is required by our customer by contract, Illinois residents’ biometric information will be retained until the earlier of (i) the initial purpose for collecting or obtaining such biometric information has been satisfied or (ii) three years following the user’s last interaction with us. Once the retention periods in this section have expired, biometric information will be permanently and irretrievably deleted by us and our service providers.