A Comprehensive Guide to LiftMaster Video Intercom Systems

In today’s world, ensuring safety and effective communication within residential and commercial properties is crucial. One way to achieve this is by investing in a reliable video intercom system. LiftMaster, a renowned company in the access control industry, offers two cutting-edge video intercom options: CAPXLV and CAPXM. In this comprehensive review, we will explore the features, benefits, and key differences between these two systems to help you make an informed decision.

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Liftmaster Intercom


LiftMaster, a brand under the Chamberlain Group, is known for its high-quality garage door openers, commercial door operators, and gate entry systems. Their video intercom systems, CAPXLV and CAPXM, are designed to provide property owners and managers with enhanced security and communication capabilities.

LiftMaster CAPXLV

The LiftMaster CAPXLV is a smart video intercom system that features a 10-inch high-resolution touchscreen display, an integrated 135-degree wide-angle camera, and seamless integration with the myQ Community app. It is designed to be user-friendly, secure, and easily customizable, making it an ideal choice for residential and commercial properties.

LiftMaster CAPXM

CAPXM Video Intercom

The LiftMaster CAPXM is a slightly more compact option, featuring a 7-inch color touchscreen display with 720P resolution. It also boasts a 135-degree viewing angle, 1080P video resolution, and integration with LiftMaster Cloud Smart Access Control Software. This system is suitable for a wide range of applications, including residential communities, commercial buildings, and gated properties.

Key Features

Both the CAPXLV and CAPXM intercom systems offer an array of advanced features designed to improve security, communication, and access control in your property.

Video Capabilities

  • Camera resolution: Both systems offer a 1080P camera resolution, ensuring clear and crisp video footage.
  • Viewing angle: The 135-degree viewing angle allows for a comprehensive view of entry points and surroundings.
  • Night vision: Both systems come equipped with night vision capabilities, providing clear footage in low light conditions.

Access Control

  • User capacity: Both systems can support up to 50,000 local users per unit, making them suitable for large communities and commercial properties.
  • Event history: Each system can store up to 50,000 local event history records, allowing for easy monitoring and management of access events.
  • Relay outputs: The CAPXM system offers 4 relay outputs, while the CAPXLV can control up to 4 gates and/or doors.
  • Integration with myQ Community app: Both systems can be controlled and monitored through the myQ Community app, allowing for remote access management and granting or denying entry to visitors.


  • VoIP: Both intercom systems offer Voice over IP (VoIP) functionality, providing clear audio communication and eliminating long-distance charges.
  • Internet connectivity: Both systems can connect to the internet via wired Ethernet or Wi-Fi, ensuring seamless communication and remote access.

Key Differences

While both CAPXLV and CAPXM offer numerous features and benefits, there are some key differences between these two systems that might influence your decision.


The most noticeable difference between the two systems is the size of their touchscreens. The CAPXLV features a larger 10-inch display, while the CAPXM has a 7-inch display. Depending on your preferences and space limitations, you may opt for one over the other.

Mounting Options

The CAPXLV is designed for surface mounting, while the CAPXM can be surface-mounted, flush-mounted, or pedestal-mounted. This difference in mounting options might be a deciding factor based on the installation requirements of your


Software Integration

The CAPXLV seamlessly integrates with the myQ Community app, allowing for streamlined management of tenant information and enhancing property manager productivity. It also offers integration with property management software like RealPage, Yardi, and Entrata, further simplifying the access control process.

On the other hand, the CAPXM integrates with LiftMaster Cloud Smart Access Control Software, which offers similar functionality but is tailored to work specifically with LiftMaster products.


While both systems feature modern and durable designs, the CAPXLV has an elegant stainless steel brushed finish, making it more suitable for upscale properties that require a premium appearance.

Pros and Cons

To help you make an informed decision, let’s take a look at the pros and cons of each system:


  • Large 10-inch high-resolution touchscreen display
  • Elegant stainless steel brushed finish
  • Seamless integration with myQ Community app and popular property management software
  • Suitable for large communities and commercial properties


  • Limited to surface mounting
  • May be considered more expensive than the CAPXM


  • Compact 7-inch touchscreen display
  • Multiple mounting options (surface, flush, and pedestal)
  • Integration with LiftMaster Cloud Smart Access Control Software
  • Slightly more affordable compared to the CAPXLV


  • Smaller display size
  • No integration with popular property management software


In conclusion, both LiftMaster CAPXLV and CAPXM video intercom systems offer advanced features and functionalities that make them excellent choices for enhancing security and communication in residential and commercial properties. The decision between the two systems largely depends on your specific requirements and preferences, such as display size, mounting options, software integration, and budget.

If you prefer a larger display, elegant design, and seamless integration with popular property management software, the CAPXLV might be the right choice for you. On the other hand, if you’re looking for a more compact system with multiple mounting options and integration with LiftMaster-specific software, the CAPXM may be a better fit.

Ultimately, both systems provide a reliable and secure solution for managing access control and communication in your property. Take the time to evaluate your needs and preferences, and you’ll find the perfect LiftMaster video intercom system that meets your requirements.

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