Article updated: 8/2/24
Due to the increased prevalence of security threats, building security and accessibility are paramount concerns for both owners and residents.
In this blog post, we’ll explore Mircom, a well-established player in the intercom industry, and review their solutions that address the security challenges faced by buildings in the current times.
In this review you’ll find an in-depth overview of the Mircom Intercom System including:
- What is Mircom Intercom System
- Overview of Mircom’s TX3 Communication and Voice Entry Product Line
- Mircom Intercom Accessories
- Mircom Telephone-based Intercoms
- Mircom Software and Cloud Services
- Mircom Intercom Pricing and Installation Costs
- Pros and Cons of Mircom Intercom Systems
- Mircom vs Switflane: A Quick Comparison
- Mircom Frequently Asked Questions
What is Mircom Intercom System ?
Mircom is a Canada-based manufacturer of communication systems that provide secure accessibility and connectivity for your building.
Their product line primarily offers voice entry, telephone access, and apartment intercom systems to residential and commercial buildings. This review covers Mircom’s innovative solution to your pressing needs.
How Mircom’s TX3 Enhances Building Security
Mircom TX3 offers a comprehensive range of features and integration capabilities, creating a robust platform for building access and security. The key features of TX3 product line include:
- Access control: Manages entry points and internal access all from the system.
- Visitor management: Video calling allows visual verification of visitors and digital directory simplifies access process.
- Support multiple credential types: card readers, fobs, and keypads.
- Scalability: Expandable to cover multiple buildings.
- Audit and reporting: Keeps logs of all access events for security analysis
- Emergency protocols: Ensures intra-facility communications and emergency response
- Integration withs security systems: Integration with video surveillance ensures a more comprehensive plan.
- Fire alarm integration:Connects with Mircom’s fire alarm systems for comprehensive building safety.
You can create a tailored security solution using Mircom’s TX3, which can adapt to changing needs and integrate with other building systems.
Overview of Mircom’s TX3 Communication and Voice Entry Product Line
Mircom’s TX3 communication and voice entry series is their flagship intercom offering, designed for residential, commercial, and institutional properties. The series includes:
- Touch screen voice entry systems
- Integrated telephone entry systems
- Softwares and cloud services
- Apartment Intercom Systems
- Emergency phones
- Nurse call system
- Elevator restrictions
In this review piece, we will cover types and key features of Mircom’s TX-3 product line series to help you make the best intercom decision for your building.
Mircom’s TX3 Touch Screen Panels
At the heart of Mircom’s intercom systems are their advanced touch screen panels. These user-friendly interfaces serve as the primary point of interaction for visitors and residents alike.
The key features of Mircom’s TX-3 touch screen panels include:
- User-friendly interface: Features large touchscreens (15″ to 22″) that provide a user-friendly experience.
- Weather and vandal resistance exteriors: Designed to withstand harsh weather conditions and vandalism with a robust enclosure.
- Built-in email resident feature: Allows residents to receive emails directly through the system.
- Access control integration: Seamlessly integrates with access control systems for enhanced security.
- Supports various communication protocols: Compatible with PSTN, NSL, and SIP protocols, ensuring flexible communication options.
Let’s go through their touch screen product offerings one by one.
1. TX3-TOUCH-S15B-WR-A
Mircom’s TX3-Touch series telephone access systems is one of the advanced visitor management and security systems offered by Mircom. It is suitable for condominiums, apartment buildings, office buildings, and industrial buildings.
Type: Voice entry, telephone access, apartment intercom
Touch screen: Yes
Capabilities:
- 15” color anti-glare glass touch screen display
- Weather and vandal-resistant touch screen display
- Two locks for added security
- Intuitive interface with the option to add up to seven categories for the resident database
- Supports video calls via MiEntry and SIP service
- Easy communication via PSTN phone lines and NSL (non-subscriber line)
- Customizable displays for residential or commercial building directories and promotions
- Built-in camera and proximity reader
- Provisions for postal locks, card access (TX3-CX-1NP), and elevator restrictions
- Functions in all weather conditions, including rain, snow, and with gloves
2. TX3-TOUCH-S15S-WR-A
The TX3-TOUCH-S15S-WR-A shares many features with its sibling model (TX3-TOUCH-S15B-WR-A) but offers unique advantages for certain installation scenarios.
Type: Voice entry, telephone access, apartment intercom
Touch screen: Yes
Features:
- 15” color anti-glare glass touch screen display
- Weather and vandal-resistant unit
- Video calls with MiEntry app and SIP (VoIP) service
- PSTN phone line for easy resident reach
- NSL (non-subscriber line) for no monthly bills
- Email residents can use touch screen display
- Customizable touch display for directories and promotions
- Built-in camera, proximity reader, postal lock provision, card access controller, and elevator restriction
- Functions in all weather conditions, even with gloves
- Built on Intel Atom architecture with a Windows-based operating system
- Reliable ADC/NSL telephone interconnectivity
3. TX3-TOUCH-F22-F
For properties demanding a more expansive interface, the TX3-TOUCH-F22-F stands out as one of the largest integrated touchscreen voice entry systems available.
Type: Voice entry, telephone access, apartment intercom
Touch screen: Yes
Features:
- 22″ full color touch display with ultra-wide viewing angles
- Integrated flush mount touch screen telephone access system
- North America’s largest integrated touch screen voice entry system
- 2000 name capacity
- Built-in HD web camera
- Customizable user interface
- Multiple communication protocols (ADC, NSL, SIP)
- Reliable Windows-based operating system
- Integrates with TX3 InSuite device
4. TX3-TOUCH-S22-F
The TX3-TOUCH-S22-F brings the power of the 22-inch display to settings where surface mounting is preferred.
Type: Voice entry, telephone access, apartment intercom
Touch screen: Yes
Features:
- 22″ full color touch display with ultra-wide viewing angles
- Integrated touch screen voice entry system
- 2000 name capacity
- Customizable solution for occupant and visitor access control
- Reliable Windows-based operating system
- Multiple communication protocols (ADC, NSL, SIP)
- Weather and vandal-resistant design
- Wheelchair accessible
- Provision for two or single door controller [TX3-CX-2 or TX3-CX-1]
- Integrates with TX3 InSuite device
5. TX3-TOUCH-F15-E
The TX3-TOUCH-F15-E combines a sleek 15-inch display with an array of advanced features.
Type: Voice entry, telephone access, apartment intercom
Touch screen: Yes
Features:
- 15″ full color display
- Voice over internet protocol (VOIP) and plain old telephone systems (POTs) capability
- Optional email resident feature
- Elevator restriction capability
- Flush mount unit for replacing old voice entry panels
- Customizable layouts, videos, and promotional information
- HD web camera with provisions for a built-in HD IP camera
- Heavy gauge stainless steel construction for indoor applications
- Reliable Windows-based operating system
- Multiple communication protocols (ADC, NSL, SIP)
Mircom Intercom Accessories
1. TX3-TOUCH-ADV
The TX3-Touch Advertising module empowers you to quickly recoup the costs of your telephone entry and card access security system. You can do so by selling advertising time on your kiosks in high traffic lobbies and entrances.
Type: Voice entry, telephone access, apartment intercom
Touch screen: Yes
Features:
- Advertising module for kiosks
- Allows you to sell advertising time
- Quickly recoup costs of telephone entry and card access systems
2. TX3-PL-ENCL
Type: Accessory
Touch screen: No
Features:
- Heavy gauge stainless steel construction
- Built-in rain hood and piano hinges
- Provision for a postal lock (supplied by Post Office)
- Suitable for outdoor and indoor applications
3. TX3-TKIOSK2
The TX3-TKIOSK2 offers a versatile option for integrating Mircom’s touch screen systems into diverse building layouts.
Type: Accessory
Touch Screen: No
Features:
- Supports any TX3 indoor touch voice entry system (15″ and 22″)
- Ideal solution for challenging mounting locations or aesthetic purposes
Mircom Telephone-based Intercoms
While touch screen panels offer advanced features, Mircom also provides robust integrated telephone entry systems. These systems cater to properties that require a more traditional approach without compromising on security. Having said that, these systems lack video intercom capabilities.
Here are a few key features of Mircom’s integrated telephone entry systems:
- TCP/IP ready: Systems are designed for modern network integration.
- Auto-dial and NSL telephone access: Offers auto-dialing features and no subscriber line (NSL) options.16 digit backlit telephone style keypad
- Card access and elevator control options: Integrates additional security features like card access and control over elevators.
- Multiple directory options: Includes paper directory, hands-free electronic directory, and slim line electronic directory options.
- Weather-resistant and vandal-resistant designs: Built to withstand outdoor conditions and tampering.
- Remote programming and maintenance: Systems can be managed and configured remotely via TCP/IP.
- Configurable: Multilingual display and voice prompts (English, Spanish, French-Canadian)
1. Paper Directory: TX3-120C-C
Type: Telephone access, voice entry
Touch screen: No
Features:
- Microphone, tamper-resistant speaker
- Provisions for a postal lock and color camera
- Back-lit 4 line by 20 character scrolling LCD display
- Built-in illuminated paper directory
- 16 digit backlit telephone style keypad
2. Paper Directory: TX3-120U-C
Type: Telephone access, voice entry
Touch screen: No
Features:
- Microphone, tamper-resistant speaker
- Provisions for a postal lock and color camera
- Built-in rain hood, heavy gauge stainless steel construction
- Back-lit 4 line by 20 character scrolling LCD display
- Built-in illuminated paper directory
- 16 digit backlit telephone style keypad
3. Hands-Free Electronic Directory: TX3-200-8C-C
Type: Telephone access, voice entry
Touch screen: No
Features:
- Access control with up to 200 residents or users
- Microphone, tamper-resistant speaker
- Provisions for a postal lock and color camera
- Large back-lit 8 line by 20 character electronic LCD display
- 16 digit backlit telephone style keypad
- Programmable via built-in keypad or computer with TX3 configuration software
- Remote configuration using TX3-MDM Modem Module
4. Hands-Free Electronic Directory: TX3-200-8U-C
Type: Telephone access, voice entry
Touch screen: No
Features:
- Access control with up to 200 residents or users
- Microphone, tamper-resistant speaker
- Provisions for a postal lock and color camera
- Universal Series enclosure with built-in rain hood
- Large back-lit 8 line by 20 character electronic LCD display
- 16 digit backlit telephone style keypad
- Programmable via built-in keypad or computer with TX3 configuration software
- Remote configuration using TX3-MDM Modem Module
5. Hands-Free Electronic Directory: TX3-2000-8C-C
Type: Telephone access, voice entry
Touch screen: No
Features:
- Access control with up to 2000 residents or users
- Microphone, tamper-resistant speaker
- Provisions for a postal lock and color camera
- Large back-lit 8 line by 20 character electronic LCD display
- 16 digit backlit telephone style keypad
- Programmable via built-in keypad or computer with TX3 configuration software
- Remote configuration using TX3-MDM Modem Module
6. Hands-Free Electronic Directory: TX3-2000-8UR-C
Type: Telephone access, voice entry
Touch screen: No
Features:
- Access control with up to 2000 residents or users
- Microphone, tamper-resistant speaker
- Provisions for a postal lock and color camera
- Reinforced Universal surface outdoor enclosure with built-in rain hood
- Reinforced Continental flush interior enclosure
- Large back-lit 8 line by 20 character electronic LCD display
- 16 digit backlit telephone style keypad
- Programmable via built-in keypad or computer with TX3 configuration software
- Remote configuration using TX3-MDM Modem Module
7. Hands-Free Electronic Directory: TX3-2000-8U-C
Type: Telephone access, voice entry
Touch screen: No
Features:
- Access control with up to 2000 residents or users
- Microphone, tamper-resistant speaker
- Provisions for a postal lock and color camera
- Universal Series enclosure with built-in rain hood
- Large back-lit 8 line by 20 character electronic LCD display
- 16 digit backlit telephone style keypad
- Programmable via built-in keypad or computer with TX3 configuration software
- Remote configuration using TX3-MDM Modem Module
Mircom Software and Cloud Services
Mircom’s offerings in software and cloud services provides a comprehensive ecosystem for property managers. It includes:
- Centralized platform: MiConnect provides a centralized platform for managing all cloud and wireless services, offering seamless integration and management capabilities.
- TX3-VISION Cloud-Based Configurator: offers real-time monitoring of user and panel events, ensuring prompt response and management.
- Ease of use: Allows resellers to monitor and manage accounts and customers through an intuitive interface.
- Easy to manage: Streamlined management of multiple site configurations with concurrent logins, facilitating efficient operation across various locations.
- Remote troubleshooting: Enables configuration adjustments remotely, ensuring flexibility and control over building management systems.
Mircom MiEntry App
The MiEntry mobile app is designed to simplify the controlled entrance of residential and commercial buildings.
Features:
- Allows residents to verify guests with live video and audio
- Use smartphones as credentials via bluetooth low energy (BLE)
- Available for both iOS and Android devices
- Compatible with TX3-TOUCH-22, TX3-TOUCH-15, and TX3-Nano
- Minimal mobile data usage
- Uses SIP for communication
- Shows all missed and occurred calls
- User-friendly interface
- BLE ready with future credential licensing via MiConnect
Mircom Intercom Pricing and Installation Costs
A key consideration for any property or building manager is the financial investment required.
Pricing
According to resellers, individual models range from USD 5,989 to USD 9,697. However, Mircom does not share pricing information on their website and prompts prospective users to contact their team for accurate prices.
Installation
As for installation guidelines, professional installers must read Mircom’s intercom manual for installation before proceeding with any installations to ensure optimal functionality.
Also, they’ve shared installation portfolios on their website for the US and Canada regions, not disclosing the costs.
Pros and Cons of Mircom Intercom Systems
To provide a balanced perspective, it’s important to consider both the strengths and potential limitations of Mircom’s offerings.
Pros
- Customizable touchscreen
- Most of the models are weather and vandal resistant
- Built-in HD camera, and built-in proximity card reader for easy integration to access control panels
- Recurring revenue opportunities using the optional advertising module
- Extensive integration with traditional building systems
Cons
- No two-way video intercom on some models
- Absence of facial recognition access
- Lack of built-in QR Code features for granting temporary access
- Potentially outdated user interface
- Higher initial costs and professional installation required
- Compatibility issues with certain routers (D-Link DIR-615 Wireless N Router, D-Link EBR-2310 Ethernet Broadband Router, Greenwave G1100 Verizon Quantum (FIOS))
Mircom vs Switflane: A Quick Comparison
Mircom offers durable and customizable intercom systems. Their legacy TX3-Touch intercom system enables smartphone-based property access. However, as the market shifts towards cloud-based, AI-powered solutions, properties looking for smart tech solutions and enhanced user experiences may find more value in modern alternatives.
To navigate which system will be right for your video intercom needs, we have reviewed their system and compared it to Swiftlane Video Intercom for a comprehensive look at all the industry offerings.
App Store Reviews for Mircom
The end users of MiEntry on Google Play store give the app a rating of 1.6 out of 5. While on the Apple store, the rating of the app is 1.0/5.
App Store Reviews for Swiftlane
End users of Swiftlane ID seem satisfied with the app as they rate the app on Google Play store at 4.7/5. This rating is 4.8/5 on the Apple store.
Watch a Swiftlane Video Intercom – Customer Testimonial
Concluding Thoughts
While Mircom may be suitable for properties with complex integration requirements or those prioritizing traditional systems, solutions like Swiftlane offer greater flexibility, easier management, and more advanced features that cater to the evolving needs of residents and property managers alike.
To get the best blend of security, convenience, and user experience for your property, thoroughly evaluate your requirements, future-proof your investments, and prioritize your systems.
Wondering how you do that? Get a free quote or talk to a specialist today.
Contact Us
Get a free quote or talk to a Swiftlane specialist about choosing the right intercom solution for your needs.
Frequently Asked Questions
How do I use a keyless code on Mircom?
You can use a keyless code on Mircom by following the below steps:
- Keyless entry code: Enter the resident keyless entry code using a number from 1 to 999999.
- Open Main door: Selecting this box opens the main door when the resident enters their keyless entry code.
- Open Aux door: Selecting this box opens the auxiliary door when the resident enters their keyless entry code.
What is the phone number for Mircom intercom?
The phone number for Mircom intercom is 1-888-647-2665. At this number, you can contact a Technical Support representative.
What is the default passcode for Mircom intercom?
You can connect the default passcode for Mircom intercom by following below steps:
- Connect to the panel using the default level 3 passcode of 9999.
- Once connected go to monitoring
- Right click on the Voice Entry System
- Set Passcode
- Enter the old and new passcode and press OK.
Your passcode should change successfully. The level 3 passcode can also be changed from the front keypad.
What is the master code of Mircom?
The master code of Mircom is factory default *999. You can change the master code to any three-digit number, except *888 or *000.
