Verkada Intercom: A Comprehensive Review

The Verkada Intercom is a modern video intercom system designed to enhance front desk and entryway operations in various commercial and residential settings. In this comprehensive review, we will delve into its features, benefits, and capabilities to help you determine whether it’s the right solution for your building’s security and communication needs.

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Key Features

Four Smart Receiver Methods

The Verkada Intercom system offers four smart receiver methods to help you manage access in the most convenient way possible. This flexibility enables you to tailor the system to your specific requirements and preferences.

Integration with Verkada Command Management and Security Tools

The intercom system seamlessly integrates with Verkada Command, a centralized platform that provides intuitive management and security tools. This integration allows for easy monitoring, control, and analytics.

On-device Recording

The Verkada Intercom records button presses and intercom calls on the device itself, storing the data for up to 30 days. This feature makes it easy to retrieve and review historical information, enhancing security and decision-making.

People Analytics and Motion Algorithms

The system includes people analytics and motion algorithms, which enable you to monitor and analyze visitor patterns and activities. These advanced features help improve overall security and provide valuable insights for optimizing your building’s operations.

Cloud Archiving

Verkada Intercom supports cloud archiving, which ensures the long-term storage and accessibility of your video and audio data. This feature enables you to review and analyze past events and incidents, further enhancing your building’s security.


Enhanced Security and Entry Control

By leveraging its advanced features and capabilities, the Verkada Intercom significantly improves security and entry control at your building’s entrances. This enhanced security helps protect your property, staff, and visitors from potential threats.

Clear Audio and Sharp Video for Effective Communication

The system offers crystal-clear audio and high-quality video, ensuring effective communication between your front desk staff and visitors. This level of clarity enables your team to make informed decisions and provide better customer service.

Versatile Receiver Options for Adaptability

The four smart receiver methods provided by the Verkada Intercom system allow for adaptability and customization to suit your specific needs. This flexibility ensures that you can configure the system in the most convenient and efficient way for your building.

User-friendly Management and Analytics Tools for Effortless Monitoring

The integration with Verkada Command offers a user-friendly interface and powerful analytics tools that make monitoring and controlling your intercom system a breeze. This ease of use ensures that your team can focus on their core responsibilities while maintaining a secure and efficient entryway.

Notable Capabilities

Cloud-based for Easy Access and Management

As a cloud-based system, the Verkada Intercom allows for easy access and management from anywhere, at any time. This remote accessibility ensures that you can stay connected and in control, even when you’re away from your building.

Access Control Integration for Remote Door Unlocking

The intercom system integrates with access control solutions, allowing you to remotely unlock doors for authorized visitors. This feature enhances convenience and security by enabling you to control access without needing to be physically present at the entrance.

Mobile App Available on iOS and Android

The Verkada Intercom system comes with a mobile app that’s available on both iOS and Android devices. This app allows you to answer calls from the intercom remotely and manage access control, ensuring you never miss an important visitor or delivery.

Two-way Communication with Messaging Options

The system supports two-way communication, enabling your staff and visitors to engage in real-time conversations. Additionally, it offers messaging options, allowing for efficient communication even when immediate responses are not possible.

Historical Data for Easy Retrieval and Review

The Verkada Intercom system stores historical data, including button presses and intercom calls, for up to 30 days. This feature makes it easy to retrieve and review past events, providing valuable insights for future decision-making and enhancing your building’s security.

Use Cases


In the hospitality industry, the Verkada Intercom can be used to provide concierge services for guests, enabling them to communicate with staff quickly and easily. This streamlined communication enhances guest experience and allows staff to attend to their needs more efficiently.

Property Management

For property managers, the Verkada Intercom system helps keep buildings secure while minimizing disruptions to residents. Remote access and smart call routing allow property managers to address visitor needs and maintain building security without inconveniencing residents.


In retail settings, the Verkada Intercom system can offer a modern, streamlined way for customers to communicate with staff. This improved communication can enhance the shopping experience by providing prompt assistance and support to customers.


Educational institutions can benefit from the Verkada Intercom system by ensuring secure access to campus buildings and facilities. The system can help monitor visitor activity and restrict access to unauthorized individuals, promoting a safe learning environment for students and staff.


Overall, the Verkada Intercom is a reliable, versatile, and user-friendly video intercom system that can significantly improve entryway operations across various industries. Its high-quality audio and video, cloud-based features, and easy management make it an excellent choice for businesses and organizations seeking to enhance access control and security.

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